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Conference program

Introduction
Gary Grimmer, CEO, GainingEdge, Australia
23 Oct. 2012 · 2:07 p.m.
How “Net Promoter” companies thrive in a customer-driven world?
Steve Baxter, General Manager, Mid-Market Solutions, Satmetrix
23 Oct. 2012 · 2:08 p.m.
Questions and Answers (part 1)
Steve Baxter & Gary Grimmer
23 Oct. 2012 · 2:54 p.m.
Questions and Answers (part 2)
Steve Baxter & Gary Grimmer
23 Oct. 2012 · 3:18 p.m.

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