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BISS
Wednesday, Aug. 24, 2022 · 12:49 p.m. · 10m 30s
BISS (Bugzilla and Intranet Semantic Search) aims to provide a simple interface to help Idiapers find important information on Intranet and Bugzilla. The interest of this type of search lies in the fact that we will use semantic search to offer relevant results. It can be extended to other companies looking for ways to make their internal knowledge more accessible to their employees.
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i've been amply how do you feel about asking a very simple question that you should know the answer to through manager
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and as a manager how do you feel about explaining the same things over and over to every
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new employee that gets in your team we are beef and we provided by the goal for your organisation
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that was the year is each company is the only going every other going sorry that i think that knowledge
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and it's not used often spread across different sources of information and it's makes it really hard for
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you i'm pleased to find quickly the relevant information that they need and see especially true for new employees
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so the average on boarding cost is estimated to four thousand and one hundred dollars
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and this is a number based on a study from the society for human resource management
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and investigate their estimates that the typical mid level manager
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neither around six point two months to become fully product
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so our solution wants to our company want to achieve their organisational objectives
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by overseeing the collective knowledge of the company and offering private a i'd driven search engine
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so are but that that is tailored around it at a research institutes because we all uh work there
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and so it's it's at the first source of information is go on it so you can see the screen shot that the main dashboard here
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so i'm janet is uh an internal documentation where you have a lot of
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links with basic information that you should know when you're right that's it yeah
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and you get as you can see there are lots of links in total
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they are over one hundred and seventy hyperlinks so it's very hard to find information
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and now i challenge you to find the search bar on does that word
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hi there for those who haven't seen it either
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not a you go find okay so the second to let you have the scroll bags either it's a
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backtracking tool and the way it works is that when you know a nightly and you have a technical problem
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you're gonna to get and the support staff add to that so the help desk uh try to sort your technical issue
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and it's your we uh you should look for p. just to get to
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see there's a your question has already been asked and answered by the support stuff
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and this is what the search function looks like so not very intuitive
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so we asked a stable is definitely it's what they felt were there because
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disadvantages about big design internet and i will show you some answers that we got
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the particularly i need to eat a search function as it just so before
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the sometimes unavailable are spread out information
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and if you don't know exactly what you're looking for you can't find it
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so it's sixty percent of the employees that we asked felt that uh trying
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to find a solution and bags of an internet was not weak and not easy
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so damn place you want to find information faster and the support staff wants to avoid repetitive task
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so we made it what applies to exact also applies to other
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small to medium tech oriented companies with a large in house knowledge
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did you all have to try new anti hits and you'll want to do it fast
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and are still can be tailored to your company so you don't need the
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budget or an internet specifically but we can adapt it to your own internal resources
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so the way it works is that technology that was not available before um which is called semantic search
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the semantic search and allows to determine the and intent and the
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contextual meaning of the words you are using when you type a search
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and this type of search makes the browsing more complete because it
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uh tries to understand almost exactly what the user is trying to us
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so maybe let me give you an example and let's imagine your new change this year and that is that you want to write an article
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and you want to know about the band identity c. want to know how you write is that
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which you know who you is exactly so you can interact any type brand identity in a search bark
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and this is what you find find if you can see the links but it's basically unrelated
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so the the page on internet about the brand identity is actually called corporate identity
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and so what semantic search allows to do is to make the link between as soon
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and uh so we could incorporate and band because the those words are quite close semantically speaking
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sir solution is more efficient than t. word based search because you
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can uh because it's more uh it allows understand better the users intentions
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and it's also more personalised because we might ask questions in a different way but we still want the same information
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and what we provide is not search a search engine because it provided full
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integration service which means that people taylor the tool to your uh own available resources
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and finally it allows to actually the collective knowledge inside the company uh it's not decided to to any third party
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so let me introduce you to our to you know we have million here with an expert in software engineering and natural language processing
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we have yeah i mean with the experience in designing better if if we have jenna
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and actually the web development and finally myself couldn't do specialise in believing repeat disable software
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and now let me give the floor to michael jenny which are you
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a small this demonstration of our prototype or or or or or one
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so our for for them to achievement emerged from it
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well adjusted row or of what you read the the major
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but not for that are good she read but that's
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you would go home to such voice filled the room for bill for me don't
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budget or sort of so going be on these which is visible from the road races
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oh that's cool
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no
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to look forward to the first the first two hundred for it so well that is preventing totals a window
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of the results of goods or not relevant to decide to go for more lot were to search
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other than that one uh_huh stone of the of and so so uh_huh uh_huh
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oh was all germans did that once
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just what is great you decide to go home and so on and so
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the mall was close to the remote now old aunt finally managed to homes or
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finally it up to the russian you manage to find the result that much is it
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the multiple copies
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when you discover quite simple interface stuff
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although search them do most important in the weightings
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because it's awesome and so changeable role e. r. you also have the possibility
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to sort of different sources of available o. follow on low on on it
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you have an awesome contributed to a few people rather than probably varies
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with one who does fall for it because i'm finally going problem
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the results from is quite surprised by the time it took to come
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so i know you discover some results that i'll are also pulls much the multiple them just before
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sure the multi for those the row or coverage but
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oh um
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or the result of that will come to some information about their souls comes from the digital on the summary
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not supposed to do of little them want to comment based on these experiments on finally
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you don't uses whistles or are these quarter p.
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because because e. u. one year to search ones uh
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overall though people make steps throws your prototype that is working for germs on the resources
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to do photos that would probably be well with the resources already available to drop
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um we we would be particularly into interesting into
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including so scientific articles to to this but for
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just don't can also be used to get more information to switchboard stuff troops such statistics
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does does such that is the on both be if if you've got one he's the newcomers means
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for companies don't hum that we need to open some documentation
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tuesday i'm it's we also believe that is so of the table
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ultimate uh_huh so christmas those
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so so it's also says that we're going to pull a lot format you need the software on that one you know
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list image of the old also working at the bottom for for three months one point two so yeah that was that
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of the assessment mountain views that you just don't want to
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lose you may prove total solution but for your body is
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finally learned from the home and excellent just face but one use for the one
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so that's it for some your that your really just awful for totem phones by one
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