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How “Net Promoter” companies thrive in a customer-driven world?
Steve Baxter, General Manager, Mid-Market Solutions, Satmetrix

Tuesday, Oct. 23, 2012   ·   2:08 p.m.   ·   45m  04s

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Conference Program

01:11
Introduction
Gary Grimmer, CEO, GainingEdge, Australia
Oct. 23, 2012 · 2:07 p.m.
45:04
How “Net Promoter” companies thrive in a customer-driven world?
Steve Baxter, General Manager, Mid-Market Solutions, Satmetrix
Oct. 23, 2012 · 2:08 p.m.
09:03
Questions and Answers (part 1)
Steve Baxter & Gary Grimmer
Oct. 23, 2012 · 2:54 p.m.
17:28
Questions and Answers (part 2)
Steve Baxter & Gary Grimmer
Oct. 23, 2012 · 3:18 p.m.

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