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00:00:01
well two associations in this shark tank
00:00:08
i think we would like to gather the sharks a little bit like as we know
00:00:12
for a fact that tess charts attack better when that close to the bait
00:00:18
sal could you guys down here take your little sign in the middle
00:00:25
we got this what it is an copier and fine a. n. n. c.
00:00:31
a group of chairs that closer so we're caught here so we get
00:00:38
collect and gather all that you could you please did that it feels better
00:00:54
please come closer but
00:01:00
if we know that lunch was running a little bit rate and that has an effect
00:01:08
ah now are starting point as well so we'll try to you ah
00:01:13
do get started as soon as possible thank you all
00:01:17
for coming and welcomes you at the shark tank
00:01:22
i am ah happy to present or it's it's eight at design decision along
00:01:29
with my partner in crime here is well and my name is dan
00:01:35
with both danish and we sat beside processes like yes that's it so we make it l. e. e.
00:01:44
ah
00:01:46
alright well i you sharks
00:01:51
not really that's not the case for human being
00:01:56
for me i use charts i i i i but today it's it's
00:02:03
very very dangerous the date we have up here a association
00:02:10
five different and that will get you a show up eight yeah we ah
00:02:19
actually i i the you know it's a real name you being cancer association would you please stand up please
00:02:28
thank you how to add that
00:02:34
i though the attractive thing
00:02:37
from not being s. o. j.'s in its education at barbara connell about
00:02:44
this i think for gasoline ah and that's good they yes
00:02:50
let's see i yeah at least it's actually it's okay
00:02:54
oh that was actually got caught up with speech a
00:03:03
i i think i am that i had we had john there is in a bit man in the middle
00:03:19
oh okay
00:03:21
sell what we want you to do here today it's it's ah
00:03:28
the these five people with your questions every hotlines perhaps
00:03:35
the ones that you always that are asking
00:03:38
but you too polite to see i or build up the courage to do you sell
00:03:43
when meeting and that yeah he distinctly person from association
00:03:50
so hopefully this will also be a playground or a place to train these questions
00:03:55
so you will use them in the future when you having counters it associations
00:04:03
so we hope that this will get you a little bit out of your comfort zone
00:04:07
and i'm the only way that they appear can't defend themselves is by using
00:04:14
the twenty first century is best to get that in those keys
00:04:19
so they have six different mode he's that they will respond to your questions about how they
00:04:25
feel and then they will have a chance to of course elaborate a with works afterwards
00:04:32
and always gonna be picking at a different path or members of different questions
00:04:39
and an e. they will strike back at you would sell that fears questions for you
00:04:47
but we think and that side we it's saying just saying if you didn't have
00:04:52
a chance to say hello to your fellow sharks in groups with the
00:04:56
same keywords as you have and as you see there is ten different kinds
00:05:01
and will explain aptly said hello ah what these keywords actually me
00:05:08
sell that as shot rounded hello your little blue and they will get started
00:05:15
ah
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to order
00:05:42
yeah
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of
00:06:46
oh
00:06:51
yeah
00:06:57
okay yeah it works great so well it seems like you have a job to say hello to everyone in your group
00:07:05
idea of course you have been wondering what those these words me
00:07:10
this work beings that your group you're going to fly questions
00:07:16
for the barrel that would break up your which fits that topic
00:07:23
so you're what we're here for example you will have to find difficult questions
00:07:29
you will have to park prove probing questions flattering questions i go through
00:07:35
all that so you know we have scandals questions for the questions
00:07:40
uh but we have forty questions
00:07:44
we have scary questions very curious questions and then we have nordic which
00:07:54
but without a group will already be nor a lot bigger
00:07:57
particular top alright uh well i will use the
00:08:02
how are we going to do this how do you make nordic which is a political questions
00:08:07
usually when i have a problem finding out how to do things what i would do is i will start to play
00:08:15
i will buy computer at all go out to google and fired some sort of answer
00:08:20
you don't have devices with you here to use for that up
00:08:24
what is that you have a room full of great people
00:08:28
so what we're going to do about is the little activity we call the cuckoo great
00:08:33
so your group would all have to him about it that you are a google search it did
00:08:39
so you have to wait a second to separate out of the rule at us all the people in the room how
00:08:44
can i make a provoking question what would that be that you bring your piece of paper that you write well
00:08:52
examples from the other groups at at what point would get back to the
00:08:56
first group it would group you could have a talk about what
00:09:00
other questions we got and what other favourite what we could put okay i'll feel it for you just to make it more if
00:09:06
okay first i'll give you two minutes to talk yeah crowbar that's
00:09:11
practically on call would you collect questions the the rule
00:09:15
how would you collected questions of the of the two because i will tell you dial you could go
00:09:20
out and you start to play at a gig up here i'll show you what could look like
00:09:29
so it will be thought i'll tell you to get out get out of the rule
00:09:32
i will go to so what else it could be a i will tell that
00:09:36
and i didn't know what a question for the paper what would that be a a to
00:09:41
use because it just it or write about or that you have a question for the
00:09:45
what could a difficult question before job will allow people to her uh that although who will fight about
00:09:51
the person because the effective search i think that's why they a lot of dances really fast
00:09:58
okay it's not complicated but it's not so not like a little bit of the group to just discuss
00:10:03
what are your sporadically what is your plan to collect questions of the roll it to talk about that
00:10:43
oh
00:10:49
oh
00:11:03
yeah
00:11:14
oh okay right before you thought a lot but all of you at the same time
00:11:21
you have five minutes
00:11:24
to call that questions at the thought you should lose product that's but the questions as possible
00:11:30
that is what traffic rule which is really bored at its this but if
00:11:36
you need someone to talk to you just put your ah yeah
00:11:39
because that is really easy for you to navigate implied so when it's not want to
00:11:44
talk to but it easily but so what you could go about about something okay
00:11:48
so you put your all the yeah whatever you did to but still want to talk to
00:11:53
alright you got one minute for knowledge to collect as many questions as possible
00:12:14
has
00:12:31
yeah
00:12:34
yeah
00:13:15
yeah
00:13:31
ah
00:15:36
ah
00:16:31
yeah yeah
00:16:34
that hero when you get back to your group please get back to the group
00:16:58
please get back to your group
00:17:14
oh okay
00:17:16
i hope
00:17:18
that you better to pick up some interesting questions we will
00:17:23
not that's not all questions so the task your
00:17:27
group well used which here are the questions you got and pick the top three questions in your group
00:17:34
the top three questions that you would like still watch to office or shock paid up here
00:17:41
okay so or i'll give you another five minutes to that
00:20:48
one more minute
00:21:32
oh
00:21:40
oh okay yeah if okay
00:21:45
right
00:21:49
a few shocks here are still really hungry
00:21:56
yeah
00:22:01
okay i'll i'll gotta stop yeah yeah if you haven't decided yeah you'll
00:22:05
have to but your position on the call that's possible actually
00:22:09
uh i can see uh the shockwave up here
00:22:12
the parallel they are sweating from fear
00:22:16
so are you ready for some questions from europe the shocks oh yeah okay
00:22:23
uh actually we would do it like this we will give you three or four questions
00:22:29
to the sharks and then they will give you a question
00:22:33
back because the also curious to hear something from you
00:22:37
so let's get started actually will be down here and pick some questions okay
00:22:45
ah
00:22:47
yeah
00:22:49
yeah i know i this one oh right let's start let's start easy right gentle
00:22:57
perhaps with a funny question you guys know i want you to
00:23:02
and get okay what's the most embarrassing story from last meeting
00:23:08
okay so no you rabbit about with whom both the bearings up caressing story for the last meeting uh huh
00:23:21
uh_huh
00:23:23
well okay are are so i was also say
00:23:27
that in order to uh convince these wonderful
00:23:30
people to be here are we also give them the chance to actually pasta question
00:23:35
so uh and it's like this of course you don't wanna answer you can do that uh but the job
00:23:42
you had the the for the last thing in boat here can you grab that's like are so
00:23:48
why what you did before they want the laughing what i
00:23:53
was i was my most embarrassing moment in early actually
00:23:59
well actually you was just three weeks ago of washington d. she
00:24:04
at our global strategy v. d. we had a new committee member ashley you specific
00:24:11
question about our as we'll develop your global
00:24:15
strategy and uh i keep completely
00:24:20
jewish directed you nurture because i did not
00:24:23
hear exactly what his question was should
00:24:30
and if people looked at me like yours she coming from what is
00:24:34
he talking about so that is never happened anyone else right
00:24:40
okay but in the moment when it's you know it's recogniser staff persian huge possibly
00:24:46
trapped object right so if it comes across as just a complete you so
00:24:50
just like when i know should read the major out of work early matched up
00:24:55
with the fashion show uh uh that that was my most embarrassing moments
00:25:01
okay thank you i thank you forgot to make it disconnected i'm sort of that question oh thank you don't
00:25:08
yeah ah brain sharing something okay let's pick another question yeah
00:25:13
are you ready for scary question scary people are
00:25:18
who what and where you choose
00:25:22
destinations that provides so vengeance
00:25:28
could you read why why did you choose destinations that provides so buttons chance
00:25:35
so graduations from when it does oh yeah monday body more than that
00:25:42
body okay can you they have to find the remote it was scary enough wasn't it very uh
00:25:52
yeah
00:25:55
ah okay we got something interesting going on i heated up please that because so we can keep updated on what
00:26:01
is that uh and that would be like taking the bike here at a given out of the question
00:26:09
well i uh
00:26:11
it's not let me to them because they give the pensions but see the gives
00:26:16
a vengeance because they understand what non for profit associations an event are about
00:26:21
it also means that there are ready to partner with us and understand exactly what we're doing and why
00:26:29
okay thank you and the the papa you uh happened 'cause you don't wanna you possible or not of
00:26:37
oh did you say that the other that's good information as well um it's not something we do ever ever okay
00:26:45
what what
00:26:50
alright alright okay so uh let's take another
00:26:53
question for alright half that when one
00:26:58
place a okay so first of all i think it's almost and we
00:27:03
still have to have yes that's a great kind of like you
00:27:07
also flattering introduction thank you ninth eyes are christian now
00:27:11
and one side effect eraser aspects and i dissociation suspect you so much for
00:27:17
why are you so much expected to do why is so much respected
00:27:30
alright
00:27:32
well they like the idea i don't take money but you take compliments i give you ah
00:27:43
why are we still respected we can close it looks
00:27:46
okay because we always choose the right venue
00:27:50
with the right property with the right sales people and i are ah
00:27:56
attendees always had the best time cell that's flavour so respected
00:28:04
uh let you just pick the sleep you want so why what was up
00:28:11
because i don't know how to answer the question
00:28:15
i'm gonna try a man because we uh mm
00:28:21
value the relationship with whether we work with and we try to conduct the
00:28:27
work that we do with the how it takes boring of my answer
00:28:32
thank you thank you can we have another question yes we can i think it's time for knowing quest you who has a
00:28:44
would you accept a family trip knowing that you'll never gonna go to
00:28:50
yeah we don't normally uh so we're talking about
00:28:56
oh
00:28:59
okay i can't say that uh okay of all right down and up you
00:29:04
put the egg we what was that i would never you backed up
00:29:10
for okay yeah and we have a scary one here barbara
00:29:17
also today sorry if that still haven't had here that
00:29:23
i wouldn't say that i might never ah
00:29:30
okay yeah but don't you look so happens okay yeah the little twelve or
00:29:36
if i expect to build a trusting relationship with my renders
00:29:40
and i'd violate their trusted no wait i don't deserve to do business
00:29:45
you usually period
00:29:51
okay i alright about the one okay i provoking
00:29:56
one the small cargo provoking group down here
00:30:00
yeah so oh we actually we had a good question
00:30:03
regarding some pensions but um somebody steal it already
00:30:07
so we had another question regarding um let's say decision
00:30:13
makers uh those stations if you are ready
00:30:16
to lower the standards let's say flying instead of regular airlines with the low cost airlines
00:30:23
to the destination and also tuesday instead of the four or five star hotels
00:30:29
with the tourist closer three's a three star uh of three stars hotel
00:30:34
just to save money and use that money to get a
00:30:40
more we're better speakers were able a create a
00:30:44
better route will program for your assertion meetings that was
00:30:48
the very long wow okay go get him
00:30:53
alright so would you save on that yes thanks
00:30:58
act immigration transportation in order to get better speakers i think that was the question of yeah
00:31:09
it wasn't possible thing i okay that's what speakers or would you prefer program content or is that
00:31:22
big
00:31:25
uh_huh
00:31:29
uh_huh yeah
00:31:32
low recordable the boat isn't the world's or about okay i've got a big
00:31:36
uh also hear from you or what user about this and i
00:31:42
i think all of us are struggling does it really depends on the type of group you're dealing with so
00:31:47
talking about our annual event personally i'm not responsible for airfare
00:31:51
or hotel accommodation for each of my participants norman speakers
00:31:55
but we we try to make it a destination that is within our budget ranges if we can and
00:32:02
and for me if you know if it's low cost airlines that's no problem
00:32:06
i staffer fly whatever goes the destination we need to go to
00:32:10
it also doesn't necessarily mean that i get to use that money
00:32:13
that i have just saved on something else association budgets are
00:32:19
a terrible beast um you have to allocate the majority of your money to very specific
00:32:25
little sub budget and you're not always allowed to move it from one to the
00:32:28
other without getting approval of some of your volunteer body so it's just
00:32:34
saving it somewhere doesn't mean i get to spend it somewhere else and it's like it can be a little bit of that he
00:32:41
okay thank you for a bit uh
00:32:45
yeah we have john you wore a few of those are you look you pass a
00:32:49
little okay the only with that you would like this question why don't like it
00:32:57
that's what i use i. e. tools that sign yeah it's a tough question uh you to
00:33:02
it depends a lot on on the group i'm afraid the sacrifices that they're willing to
00:33:07
do to support the content of their events if we're talking about the because if we save
00:33:12
a a on accommodation needs the speakers that we want to attract that we're gonna
00:33:18
putting a two star hotel uh so it takes a lot of effort on their side as well
00:33:24
okay thank you i think you can we have another question yes you can you can have a fit then one
00:33:33
okay well we would like to know who who
00:33:36
really and finally besides way your congress schools
00:33:41
there has been rumours that uh even the wife of the president into
00:33:45
association choose easter destination when you're gonna have to be there
00:33:54
oh
00:33:57
will up or hurt someone appears with very good question so uh or i
00:34:03
have a lot of angry faces today you wanna answer this one
00:34:09
for our association if i do my job well the right people make the right decision
00:34:14
so um i it's all about making sure that they have that i mean the goals that have been set and
00:34:19
and showing them that that place that i'm suggesting or proposing to them and meets all of what they
00:34:26
okay and then no one can interfere but i if i don't do my job well and if you don't give me what i need in order to do my
00:34:33
job well then i can't say that i can't account for potentially someone else interfering
00:34:38
in making a different decision already uh the problem you have loses was saying
00:34:45
but the big you know it makes me laugh because not with
00:34:49
the current association that i represent but in the past
00:34:53
back to your comment when where why if other volunteer i. influences
00:34:58
the decision that actually used to take place and and
00:35:01
i think they have great influence on a lot of things i think some association still work that way by
00:35:07
i think the bigger associations now or those associations who really take their mission seriously
00:35:14
and really are there to um serve their members i think they might have
00:35:18
a different approach these days it's much more of a business it's
00:35:22
very bottom line focused it's very mission driven it's very ah member driven and in
00:35:28
order to do that you really do have to be very conscious of
00:35:31
ah the types of decisions that you're making so either staff would be empowered to do that work
00:35:38
ah the board with would really just make a decision
00:35:42
again based on excellent information and excellent proposal
00:35:45
and i don't know that very often these days that the bigger groups
00:35:50
would ah but the wife of volunteer making decisions okay think whole oh and if you wanna have something yeah
00:35:57
with this the moment we can ask the question back 'cause i think we have one that ties in perfectly
00:36:01
yeah i think you're exactly is that oh uh well
00:36:06
the bake you wanna give you a question yeah
00:36:10
because while you work who playing questions they were talking here about
00:36:14
the most the best ignoring body questions whatever
00:36:19
put you directly related to the welsh question we
00:36:24
want yes q. what does your organisation do
00:36:28
to better understand the decision making process for each association with which you were working
00:36:36
what do you do what are your strategies how do you
00:36:40
really wonder she and the individual wines decision making process
00:36:46
okay very good question often i want a before as also you should also that that was now but it's hard
00:36:52
to each other in the group and uh have a short discussion about this question so what do you do
00:36:59
um so was also time for you know maybe choose your some knowledge somewhat yours
00:37:13
right
00:37:14
e. e.
00:37:19
but
00:37:25
yeah
00:37:31
or
00:37:37
e. e.
00:37:42
but
00:37:47
ooh
00:38:06
oh
00:38:09
oh
00:38:19
i
00:38:25
yeah
00:38:49
maybe
00:39:02
okay i think they're ready
00:39:06
yeah you look it should review ready yeah ah it's uh i yeah yeah you can speed so i think of the group okay you
00:39:13
had a chance nelson's yeah a little bit on this question so what
00:39:18
do you do in order to understand what was very eager
00:39:21
to answer that it doesn't mean that at the goods will not have the chance that was that here it's you
00:39:28
i see you you bought you prove volunteered you yeah yeah
00:39:36
i thought i think direction yeah that's your question with a question
00:39:41
when initially we we collectively agree that we always do ask the questions
00:39:48
of what do you recall yeah we don't really get the unsafe
00:39:52
so they fall when we keep the efficacy ounces of questions that you want on it and then we can you know
00:40:01
uh yeah you rephrase it also without sound sometimes right so clear up here
00:40:09
they're claiming that they that they really would like
00:40:15
oh sorry ah that they they would like to answer
00:40:20
the questions but when they ask you the questions
00:40:25
you are not willing to answer
00:40:27
well well uses kafka right yeah without without very well what
00:40:35
that was not answered okay i already reminded there there
00:40:39
and varieties that that provoking group so that kind
00:40:42
of fit i wanna go down here to uh you guys did you mark yeah it yeah
00:40:52
it's
00:40:55
um well we could fall one ask you was your decision making process for example
00:41:01
some of you will have it in your life p. if it's not in the r. p. who you are and on skis
00:41:08
a if if that's not aside to sign ah insofar as you
00:41:13
could look in the database they'll be some business intelligence yeah
00:41:17
you could talk to previous host cities oscar than
00:41:21
what was their experience with it all
00:41:25
we possibly basically split lowlands so if it is thinking the best c. c.'s city
00:41:31
then obviously we would liaise unknown leach shay have with our colour lines
00:41:39
brought to you by
00:41:42
okay i also thank you that actually i hope you were really losing because those
00:41:46
who really good advice levels all how you can use it you will congress
00:41:50
exactly as your knowledge of things like this you've been ones all the same over
00:41:54
those places on the white the other people at the congress who knows something
00:42:00
but i think that the first point perhaps was the that i saw all the
00:42:06
times come up was i please ask us about the decision making process right
00:42:12
yeah yeah i like that i mean we i know late some associations are more difficult or less transparent than others
00:42:18
but you need to keep asking because the only to you to give you that answer
00:42:24
but
00:42:26
yeah i mean i need a add to that i'm sorry to
00:42:30
interrupt but if we don't hear good questions from our vendors
00:42:37
we don't we don't wanna work with that and if they
00:42:39
aren't just treat over automated responses to our questions
00:42:44
in the r. f. p. or whatever which specifications we
00:42:47
provide interactive we're not getting good clear funny questions
00:42:52
we know they don't care they just wanna turnover quick sale at mit right away after
00:42:57
lunch a weary our job is to three usually project the interest of our members
00:43:03
making sure their expectations are met and we have to facilitate that decision making process
00:43:09
in fort i getting clarity interested in a communication it's not gonna happen
00:43:15
so much straight for your church i could stick up for that right
00:43:20
oh hope you're talking though to lose the clever stuff alright but
00:43:25
should we uh who want nothing we want so let's go back to uh the big up here uh
00:43:31
well uh yeah i need some more questions for that i don't think we have had boring
00:43:36
question yeah now you have one of those leave it would yeah we grew up
00:43:46
so please explain your constitution codes and conduct
00:43:51
limitation of uses you should ah
00:44:03
oh yeah i also you don't have to answer that but
00:44:07
we could buy the phrase it another thing would that be one of the
00:44:10
caught the good questions you would like done that you were just explain
00:44:13
no oh absolutely centre no uh no
00:44:19
absolutely although some of the decision making process you use maybe out
00:44:25
why even or by was still asleep assaulted by people
00:44:31
and the relationship which are the long term trusting relationship
00:44:35
that associations desire with which vendors become the most important
00:44:40
decision each id factors at least for my association
00:44:47
and most of us don't know our constitution anyway instead of
00:44:51
the the you wanna see something and i it where it where it
00:44:55
matters to the relationship yes to say you want the blanket
00:44:59
document absolutely not but it's a is there anything in there that
00:45:03
might affect how we do business together that's a good question
00:45:07
yep okay thank you let's take another well
00:45:16
uh
00:45:17
i don't care about what is more difficult because you have difficulties leave it asking your question those
00:45:23
you'd be impatient group
00:45:33
i am what is your associations vision in one sentence
00:45:39
oh
00:45:42
but you really don't
00:45:44
what is your associations mission in one sentence with a
00:45:50
well thought of scary phrases you know you put
00:45:54
it away you can keep about that okay uh uh uh that you were also that's why scary
00:46:05
i take it you're the one sentence it would be making education more international um it's scary because
00:46:13
our mission mean something slightly different you probably every single one of my memories from a
00:46:17
different country from a different institution um but i would be there to very safe
00:46:23
very short version of what we do
00:46:26
mm kay um hard mission is to deliver high quality
00:46:32
health care for all in the g. i. arena throughout the world so that's
00:46:36
our mission statements it's pretty easy but the reason i have a
00:46:38
scary face up is because i think if you asked any of our members they might not be able to say that and that's probably
00:46:44
uh that it's kind of scary and funny at the same time i think we all
00:46:48
are rolling in the same direction that some folks take a little diversion now
00:46:52
let's go all the way through really quick so we also has the more of what you do yep
00:46:57
the vision of our members which provide the world with the
00:47:01
bench protected shelter with the good to write rough ah
00:47:07
okay
00:47:10
advocate for the the basics cancer health here um
00:47:13
for all cancer patients throughout europe and
00:47:17
it's scary because we are having a lot of identity shoes and redefining that
00:47:23
vision every other here so intently not an easy conversation to have
00:47:30
our mission is to um take all the geeks in the law firms
00:47:35
and give them a chance to talk together and work together
00:47:40
okay that's what's scary about that is it real life as technology changes so fast and when we're trying to
00:47:46
describe two or a venue or to uh uh somewhere that we're
00:47:49
trying to have a um a a conference to say
00:47:53
we need to have to find a place that allows them to have the best uh ability
00:47:57
to connect together and share together and that is that it's a hard thing to do
00:48:04
oh okay i but um so my wishes to make this conversation as interesting as possible so
00:48:11
i think it's time actually bound to have another questions for due to the shops
00:48:17
another technology question okay why do most then you
00:48:22
should still not provide free conference why five
00:48:30
okay can you have a short talk about that again yep just leave it is because what have different the appears on this
00:48:39
some of you might provide a somewhat bought why's that
00:48:47
that's a good point
00:49:48
oh okay
00:49:51
what do you guys have an answer to the question why do you think because i'm sure if
00:49:57
you represent the venue you probably give it a free why do all the others that don't
00:50:04
yeah
00:50:07
i've reason why don't you i said i just the destination i'm just saying that towel we can
00:50:13
hear that up and maybe you could yes i'm just saying i'm not representing a venue
00:50:18
but from the discussion that we have it's another profit for the menus
00:50:23
so it's more revenue for profit yeah
00:50:29
yeah well my well you just have to be there were we have very
00:50:37
strong emotional expensive out here are so so why why are you
00:50:42
are reacting so strongly uh that's gonna have a quick outside so that's
00:50:46
it's the obvious answer i think no it's the first and
00:50:50
quite honest answer we can get it uh easy e. easy weight
00:50:56
to to get some revenue
00:50:59
because we don't need it
00:51:02
okay well no my my comment to that would be at this point
00:51:06
in development of of technology within our
00:51:11
universe within our industry if
00:51:14
starbucks can charge enough for a cup of coffee to cover the
00:51:18
free wife i they have and i would challenge the menus
00:51:23
you know i just erase figure it out and then included with whatever you're gonna be chart
00:51:28
that's because it's hard for us to again with the
00:51:31
structure within association to continually justify add on charges
00:51:36
and the more and as we have the more difficult it is we have to justify
00:51:39
our budget that can i guess as something out of curiosity i'm from a venue
00:51:44
and why do you uh mind paying for really good why fine and you don't
00:51:50
mind paying for really good a. v. equipment what is the difference for you
00:51:56
for a the equipment did you say is is that what you said i sent it to me again it's the
00:52:02
technology most of our our attendees as we now are bringing
00:52:06
one two maybe even three devices within a venue
00:52:09
it's common packed this these days it's back in the day again then used in even
00:52:14
provide water you didn't have the water stations in the back of the rooms
00:52:18
and again over time now that has become to change so you've got water
00:52:22
everywhere within a facility if people want bottled water they can buy a
00:52:26
but again technology is just commonplace in most of our our
00:52:31
um uh any almost five and there we provide apps
00:52:37
and and people can even access the amp if they don't have the wife i so i
00:52:41
would just say that i think about it in terms of the venue if you're bringing
00:52:46
five thousand people and your venue that's a lot of people and they're gonna
00:52:49
be having a lot of other expenses that go along with that so
00:52:53
think about how you can incorporate into the cost it just makes it that much easier for everyone
00:52:58
okay with do you mind if i really so why fight so space specific
00:53:03
you need to know exactly how the space worksheet to all sorts of measurements you need
00:53:07
to know where to put these parts of that they don't interfere with other things
00:53:11
it's it's really complicated and for me to have to do that every single place i travel to
00:53:17
is a lot more time consuming you can also let me write adjustments
00:53:21
in the budget and our division which is a relatively constant factor
00:53:25
it's you don't have to interfere with the wife i you just have to we have to get the however i don't know if it is
00:53:31
never good enough that that i disagree with that that we did it
00:53:35
really really good why five but we charge for it and
00:53:38
you say it's just now part of the technology uh and that's why strange that you have to pay for it but
00:53:44
for any other kind of technology like answer anything you pay 'cause you uh if you
00:53:50
have a voting system you pay for it if any of the technology you
00:53:54
i don't mind paying for it but for good why five why is it so strange to pay for it
00:54:00
oh i don't mind paying for it but the rates are so inflexible or
00:54:03
so varying i have to say it would just be i think we're
00:54:07
convenient if that's something that you take into account that we can agree to
00:54:12
differ opinions okay we'll we'll stop here i see a lot of hands even someone prodigal one for
00:54:17
tools questions will go more questions in this study we we have was leads to go
00:54:23
it's a it's a row so long to parents and you have to do
00:54:27
uh so i just wanted to just a small adjusting activity with you before what boss
00:54:32
or pure or continues so please stand up for second because everyone with that
00:54:43
okay so i'll i'll you are really smart people and you pay
00:54:48
a lot about numbers when you you can participate little
00:54:51
maybe you should yeah only was that well uh oh okay so you take your two fingers uh you are
00:54:57
index fingers yeah right like this about fifteen twenty centimetres between them
00:55:01
okay now you have to imagine that you have a lazy in front of you and
00:55:06
you lying down so with one finger you told you you're on like this
00:55:11
you do a couple of times a year ago all that's easy that's
00:55:16
easy right it with that well that's okay it's not put
00:55:20
think about so knowledge becomes more tricky because now you have to
00:55:25
scroll here it with the same pretty good and then
00:55:27
with the other thing goes well in the opposite direction growing up for so it looks like this
00:55:37
it's like an bought the right okay well so we're using is easy and so usually what the hell's going on here
00:55:43
so oh ya so now let's make it even more difficult now to like this both lingers
00:55:49
well you take this week you will be going up with the
00:55:52
other one you got okay so we'll go like this
00:55:59
ah
00:56:03
okay thank you oh so valuable eggs are ready for the last part of the plot well i've appears
00:56:11
because we still have time for a few more off bass
00:56:15
the question is what the pay to appear alright
00:56:20
and what is not yeah it's going to be a scandalous class yeah where yeah yes i know
00:56:27
it's that others that agent patient i'm afraid and it's one right
00:56:32
associations yeah asked us of ancient and why is if you're asking it from a destination were more work and you know
00:56:38
phrase intervene price tend to the market so that s. nations will be able to afford to give the suspension anymore
00:56:44
no no no we we needed okay can you know when you are referring to locate your savings are going for
00:56:51
are you afraid that uh it's a vengeance is going to uh tried you
00:56:55
out of the market because nobody can afford to have you caught me
00:57:01
uh_huh
00:57:05
it's something with joe to do whatever okay can you pick any voting or are you uh
00:57:15
oh okay alright so uh uh
00:57:18
the power could you don't either it's it's um might group particularly we don't use that model um but
00:57:25
i would think that if the the subsidies are
00:57:29
so tremendous i would hope that the venue
00:57:32
would come back to the association and talk to him about that and and
00:57:36
say you know this is just too much we can't even submitted yet
00:57:39
ah if it's really that extreme like that a lot of us i don't know that we do this and
00:57:45
subsidies and i'm sort of things that but maybe someone can correct me if i'm out
00:57:51
sponsorships of those are by different companies those are paid sponsor subsets different and
00:57:56
i don't know just any it does european group at the battery answer
00:58:00
so i think what we said earlier was it that subset suspensions and usually not the determining factor so i think
00:58:07
if we find that that dries up worry crisis as out of the market and we have to be you just won't be
00:58:12
what we base it on but as long as we can manage to get it we will try to get it
00:58:19
okay thank you that's another question yes that's haven't done your is one thing you're screwed
00:58:30
uh_huh
00:58:32
this is a great opportunity
00:58:37
or
00:58:40
well um there are from countries that could
00:58:43
not host events just for political reasons
00:58:46
do you find it correct that associations i'm very much probably dishonest
00:58:53
could you rephrase alone again of the good things did you understand the question
00:59:00
oh please repeat it okay um many countries of destination
00:59:05
at our for political reasons a no go
00:59:10
is that how i understood it
00:59:15
yes do you find that ah do you find
00:59:21
it correct that i was it associations uh
00:59:25
have a political stand point of view i guess that's what you mean
00:59:30
okay church association have a political standpoint for example if a country
00:59:33
usurp one double quotes we don't respect human rights or whatever
00:59:37
so what is it about then can we see the uh what's your remote
00:59:40
you can we find had good question yeah okay i i think association
00:59:44
struggle with this a lot and you have some associations that are able to
00:59:48
take a political stance i think often that's the case easy ways
00:59:52
associations interface and unions especially in the us and for as as for example
00:59:57
any european association we would really like to be able to go everywhere
01:00:01
um but i'm not always and it's something we struggle with it's something we discussed from the senator strategy
01:00:07
we try to go to countries that we would maybe you maybe need more of a financial investment from
01:00:11
us that we need to find that ahead of time because i need to make those funds available
01:00:16
so it's as much our struggle as it is maybe a destination starving you struggle
01:00:20
um and i think many associations are open to discuss how we can still
01:00:25
bring business to you but it might not be the big animal event because in essence that is for
01:00:30
many associations their livelihood if i don't hold my animal of india's association will cease to exist
01:00:37
okay any of you want to have something to that or what i would like to share
01:00:42
very re should of spiritual here with the reviewer friendly member of our shoddy review
01:00:49
our conference was less february or a new track which we have eleven thousand actually huge and this gentleman
01:00:57
had already purchased should be always travel arrangements for his entire family come to work comparable
01:01:03
at which time our readership the united states for the trouble began many of you are aware
01:01:07
of that situation feature thing should show she issues don't have a lot of control over
01:01:14
and here was just your friend marie who we hatch we go years
01:01:19
building trust the relationships with our members all around the world
01:01:24
with few which proven i used by who's who's local when bachelor
01:01:30
had to charity i can't even tell you that he that
01:01:36
that member went through he finally said i'm not
01:01:40
coming to actually i'm not coming to your track for each inappropriate her courage we work so hard for
01:01:49
trash with our members on respect their liege because don't work
01:01:54
it's the same all around the world for membership
01:01:58
it surely no membership is what we do that show there's resource you should when politics get in the way of
01:02:04
that there's nothing more frustrating to when you're trying to build that trust the relationship i'm not make it
01:02:11
political state whether i agree or disagree because it is
01:02:15
simply that directly goes affect the association rules
01:02:19
and if we are to build trust and build relationships pitch always
01:02:24
resource issue about relationships with our members intervention in it
01:02:29
sure i'm sorry if we can always be your expectations of
01:02:32
somebody situations but we will serve our members interest first
01:02:36
so project aside to reality we all have to deal with so i was looking
01:02:42
for some associations it's much more about risk assessment then taking a political stand
01:02:48
okay thank you i think we have time for one final question for the shocks not yeah can you prove something about that
01:03:01
okay yeah
01:03:04
what do we as association she need to do
01:03:09
true courage to believe all the church the relationship
01:03:13
bush just with with vendors versions just trying to close to say what can we do to
01:03:21
for their build that trust with you uh uh what can
01:03:26
we do to better be be better partnerships were vendors
01:03:31
okay can you have a short talk about this a bit more
01:03:34
complicated topic so how you build first with the associations
01:03:47
that's a good deal
01:03:59
but
01:04:40
yeah
01:05:08
but
01:05:30
i think we're ready okay so i think you have uh we
01:05:36
just pick a few answers we've all we uh proceeds
01:05:40
so uh the wrapping all of the whole session which is going to be a a
01:05:45
a new very interesting for but you're going to like very much so uh uh they already got
01:05:51
the boat is in place seems like they always will already know what they're going to answer
01:05:57
uh so let's uh have some uh suggestions how could we
01:06:00
build frost and they're curious because this group would use
01:06:04
have an answer or response very fast so please and
01:06:11
and we all agreed and that was more about transparency honesty
01:06:16
i do relationships um surround emails when you can just ignore them
01:06:22
we have people that we need to answer to is well essential that you can understand just be
01:06:26
treatable and just say hey we're not gonna consider you will place because of this is why
01:06:32
and that gives us you know how do we improve pastels for the next time around
01:06:36
or there's light could you repeat that i want to do that on what they can prove all so
01:06:42
or figure what so what okay you like that you like that or i do what i have something or you just smiling
01:06:50
go all it it's lot lot of europe goes to what i
01:06:55
saw i you know i had over there uh yeah yeah
01:07:02
oh
01:07:03
you and and i've been you um i think from my perspective would be one would have the ability
01:07:10
to be more consulted the we we can go i think it's mainly waking me up your
01:07:16
three to begin prices the v. c. r. f. p.
01:07:19
n. wanted worked wonderfully who you previous in you
01:07:24
might not always made it basically will stay at destination and and now they knew so we would
01:07:30
lot to pertain to save you time money and look at other options if
01:07:34
we sort of what i would have more back connection misuse wow so
01:07:40
uh thank you for law for which books that we do the hard right uh uh
01:07:45
if we don't harp alright it's they're fine now i find i at last
01:07:52
something we haven't covered
01:07:55
no okay good thief i would like to get a comment that well actually i'm sure
01:08:01
and that is if you are really with financial situation
01:08:05
i know there are a lot of associations wealthier
01:08:08
ah i've experienced partially in the medical profession live in academia in what i call
01:08:16
academic girlish that their ship your your really of their feel
01:08:21
there are a lot of old school associations out there
01:08:24
you may not want to do business with them supply i'm just telling you that if they can't be authentic
01:08:30
and i know they're out there should be wary of from one or all perfect associations for sure are people too
01:08:37
but there should be of interest to the user to which street show
01:08:41
okay thank you very much so we will now proceed to
01:08:45
the wrapping up a session at i think we need to give you a hand thank you for being whether yeah yeah
01:08:56
have a lot of cross them here it's so all happy that's okay uh so well and will
01:09:04
there you are a hundred alright i
01:09:11
we have an analogue version of traitor
01:09:16
piece of paper is right in the middle of you grew a lot we
01:09:20
likely to do now is to create together in your group actually
01:09:28
this is ah the old one so it's only a one one hundred and forty
01:09:33
character that's yeah it this recently i upgraded i think to
01:09:38
two hundred and fifty something that one point three
01:09:43
characterise sorry put that on here
01:09:47
sell key earnings take aways from this session what stands out
01:09:53
uh for us a group okay you do that
01:09:59
and put it on this piece of paper start doing that please hollow
01:10:05
for that but yeah it's
01:10:45
yeah
01:11:38
and ah three on a more okay that's a week it has and as nannies between out
01:11:49
in the room so you can reach me like the writing and the other pieces of paper place
01:11:58
you seem confused
01:12:00
right on several papers yeah
01:12:12
oh
01:12:41
i just yet load
01:12:44
that was it you that are really elsewhere there's x. x. caught a cab shark tank
01:12:51
selling assets we outside this room sell place yeah it's really it's
01:12:57
yes that's the spirit
01:12:59
so how do we have to eat as well and the
01:13:02
analogue on high stack the cat shocked by yeah
01:13:09
please share
01:13:25
i think i it treats ah no other people i pieces of paper
01:13:43
oh i you know now that are unique to transfer o. n. two h. whenever
01:13:54
so i'll i'll fall and i it ah lock something of that we said
01:14:05
that's a yeah
01:14:10
oh really okay ports well the the well also
01:14:15
you do
01:14:22
a lot like it's have a. p. c. s.
01:14:29
alright
01:14:37
get you a copy is is ah ah ah well
01:14:45
yeah yeah
01:14:53
yeah
01:14:59
some papers
01:15:01
yes yes
01:15:05
and now
01:15:08
when i doubt and ah i i i. e.
01:15:13
for you guys there that again to me so say to somebody else in the room
01:15:21
i read
01:15:24
she oh why
01:15:30
oh
01:15:34
yeah it's not to go
01:15:39
yeah i i'm not actually see if you can find on somebody else
01:15:50
ga and find it sweep
01:16:10
yeah yeah oh she says yeah okay uh we haven't we yeah yeah me
01:16:18
then your share with those if you can read what it says i found
01:16:22
this one it says transparency members interests and why fine how could you
01:16:27
know transparency members frozen wife on the ah looks like we have another sweet
01:16:34
here can you share that with us we don't know about all
01:16:40
didn't oh this it could be a two way street exit it
01:16:48
um better understand the motifs need
01:16:52
some per priorities of associations
01:16:56
well okay did a great deal of the we can have one more sweet but there's
01:17:03
so you have your thoughts with here well look okay oh really this one okay
01:17:10
oh i thought yes it does but possession but we have a lot
01:17:14
but everything you well that's us
01:17:20
yeah this artist or on uh the yeah jaws transparency
01:17:26
i'm free we've area and i want to mention
01:17:29
strong lager or organising the call me to new c. d.
01:17:33
that is very important to have a high scientific program
01:17:38
in order to how up very good congress a strong local organising committee
01:17:44
okay thank you where where where it says the crowd ever period i think that's it
01:17:52
i i i think we have finally not he's like something
01:18:00
up the feeling at this entire session for you guys
01:18:05
ah
01:18:11
ah
01:18:13
thank you to all i use charts for participating
01:18:17
and creating great christians and ah yeah
01:18:22
thank you if you haven't learned something come find that's the coming days right here we're ready to talk
01:18:29
yep i'll beep oh questions that you've written down that
01:18:34
was not answered just leave it there has an
01:18:38
you get might use them for future ah or not it's in
01:18:42
trying to answer them ins in some way so thank you

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Conference program

ICCA Congress 2017 Day 2 - President’s Choice Session: Collaborative Professionalism: The next knowledge frontier
Prof. Andrew Hargreaves, Brennan Chair in Education, Lynch School of Education
13 Nov. 2017 · 12:22 p.m.
ICCA Congress 2017 Day 4 - The Disruptive Art Of Leadership
Miha Pogacnik, Managing Director, ECOCULTURE S.E.C.S.
15 Nov. 2017 · 10:37 a.m.