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ICCA Congress 2017 Day 2 - Make changes not excuses
Monday, Nov. 13, 2017 · 10:47 a.m. · 01h 13m 19s
It’s said that old habits die hard, giving the impression that it is near impossible to change. Yes we can change once we get the courage to give up the excuses. What worked yesterday might not bring you and your organisation success today. What delegates will take away: • 3 practical steps on how to let go of excuses. • Learn the 3 viruses that could get in the way of change. • Practical Strategies and small steps that you can put in your life and work place today. Approach: This break out session is interactive, thought-provoking and challenging. Using a unique questioning approach which will help each delegate form his or her own blue print for change. This session has been awarded 1.25 CE credits. CMP-IS Domain J: Professionalism Molly Harvey, CEO, Harvey Global Ann Hansen, Owner, The Meeting Design Game
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00:00:01
good morning everybody
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we still have seats up here and you know all the closer you get the
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better this engine is going to be so please join us up here
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and uh i know that there are not to point out that people in the back
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but it's all okay if you need to leave before the station and
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we understand we nobody forces you to be here but we really want to
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include you so please come up here uh_huh yeah don't be shy
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yeah
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please come up here there is more seats we met some new
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libraries it see you in a a groups like that
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we are a lack of men appear lovely ladies maybe
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a gentleman yeah yes there if they say yes
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luckily for how my role here today it's basically ah
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being the link between you and molly
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and uh uh not that it's really necessary um but i'm here
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my name is anne i'm a professional facilitator and moderator
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and i'm i'm just going to be trying to support
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molly it the best of my ability but um when i met molly um
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i certainly did not have the feeling that she needs help at all
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sees the kind of person that wanna help others i kept her name is hobby molly harvey
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and for some strange we reason i keep ah getting his picture
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of her calling he because it reminds me of a halo
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she has this low over for many reasons that
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you will discover yourself but maybe also because
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she's a board member of the global angel foundation that's
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just perfect for uh_huh but there's something about molly
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she immediately tears down your walls and you open up in other words i
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think molly had me at hello but molly molly hobby it is
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what woman and she has and essence of making sense and meaning
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two people call things she makes it simple well for the individual but also for businesses
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and luckily she spread these words he had he not
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all over the world and he's written eight books
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and several c. d.'s apart cats by her hand as well
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she's a generous person and she shares the life experience
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and today she will share some of them would you um before
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i'm only a comes on states we have a little film for you but uh and then
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uh she probably the person of wouldn't it be better applause but more a numbers
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they went to comes in 'cause he's all that molly a hobby or or
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no
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so
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from
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damn
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shady which is an attitude of mind that takes place with
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inside ourselves there's no one common to rescue you
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so for the next hour and fifteen minutes i'm gonna cover three
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points and the three points are all round be accountable
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pay attention and small steps every day you know
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i'm a very ordinary bowman i'm me if an extraordinary life
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and the reason why i haven extraordinary noisy face
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because it's the choices that we made
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every day is we're the extraordinary happens and
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actually i always say extraordinary ordinary
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and it's all wonderful to see such a diverse group of people
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men and women but i'm really really appealing to the women
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in the audience today and i'm no one i'm sure all the men would back me up
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you know for all the women in the audience today it's time to own your presence all your power
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and all on the whole you are in the world because the world needs all our
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voices right now and it's time for all of us to give up our excuses
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i don't tell you many the stories of some of the excuses i have in my
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life but i'm curious can additional fans whole ever uses the excuse i start tomorrow
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that whole ever uses the x. games on too tired
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it's a text uses all ever uses the excuse all we did that
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before and it didn't work and it's not gonna work now
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so here's the forced to put the day the first thing i wanted to do was when you go home
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'cause i like making things very very easy to do i
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want you to get a glass jar and it's really
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great to do this if you have young children rest get a glass jar put it on the kitchen table
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i'm for twenty one days i want you to watch yourself and
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all the excuses that you leave get in the way
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both business and life and every time there's excuse comes all i wanted
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to write a piece of paper controlled into the glass jar
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feel that ass jar and after twenty one days into the glass jar on the kitchen table
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and they in you would begin to see the excuses that you're using it again and
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again and again to stop you stepping for to
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view greatness because everybody on the planet each
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of us have are all a new meek are all new meek colon or footprint
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to bring to the pan us so let's get started and myself are going to work with you i want everybody to stand
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up i'm gonna stand up here and talk to you for the are now for together okay i want us to help
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find somebody to walk with the roman that i'll tell you what we're gonna do okay
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of course all enough of try try and fine perhaps ad pricing you never met before
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are not a colleague or your best friend woke up with a new parser
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i wish that's so id need a partner raise your as if you're missing while
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all that
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right yeah fine each other yeah yeah to enter out yes
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okay well i wanted to talk to your partner
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well gotta bonding i wanted to share with your partner losses than one next to
00:09:57
you is that you left to get in the way this year golfers
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uh_huh
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excuse me
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ah
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and ah
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sh sh and this is where we get to to make it a
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little bit deeper you might already gathered by my accent i
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was brought up in southern ireland and i was told by my
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grandmother that we can deeply connected with another human being
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and how we say we can make to nine and is we look in the eyes and
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we look at the eyes is being the launching pad to the heart and the
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heart is the launching pad to the soul and a deep connection happens so this time
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i wanted to look at your partner no one should just say you know once
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i'm sol don with these excuses golfers
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sh should
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and then stage of this exercise is something that i do in organisations
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across the board because it's great here to day when you're in
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the energy and the high energy of everybody here in the room to
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say you know what i'm really gonna give up those excuses
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that used to be me for years you know why because i always thought i was
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big boned me more that was big big grandmother was like be like a
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break as a night tortuous big boned and about two months ago i was on
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stage in whatever way i looked at my race site horse race race
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so i've been making all these years you know so i know couldn't use that anymore
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so this is what the person that you have jules shared space and time
00:12:55
with right now i want to be able to be your accountability party
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they're going to be your accountability body onto the cold this excuse i
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don't care if you emailed them tax them make them every day
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yeah i yeah it's
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it's
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you wanna say something
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uh_huh do
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yeah
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or
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oh okay
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um actually i need you to uh get up again
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sorry just because i think i'm gonna go up here so i can see you
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and i need molly because it's small exercise we know that happen it's
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we're really good at doing things that we used to 'cause we is ah automatically we just do that
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and um in order to change something we really have to make an effort
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and our pay attention so this little exercise first we're gonna do the an easy one
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you'll go around and say hi to enter people around you and just
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say hi i'm and i'm ali okay that's pretty easy that's already
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automatic pilot so us say hi to a lot of people just pretending
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stretch out you are do this so your name please do that a couple of times easy to use it
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oh okay thank you know
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sorry
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there there's probably
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can i have your attention i guess i'll up that you wanna say hi to a lot of people
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oh i said well i
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and now
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next step is you need to do something else now
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you do again you agreed with your name and say hi man on molly okay now i'd go out into the world
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and now i'm not anymore i have to pay attention that now i'm only
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so the next person i read i say hi i'm molly and eyes what name would you what your names are
00:16:01
robert i think i'm molly and and now i'd i get your name and your molly
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alright so that you really have to look into the person's i. m. pay attention
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and you change an old habit have to switch off autopilot and remember the names
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of the people you meet you get a little confused but that's okay we're
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gonna go watch what names with every time you made a new person you
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swap names giving the one you just happen alright give it a go
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f. five
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uh_huh
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yeah
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h.
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thank you you may step down
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then yeah i you know end up having your name back
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yes you got your name back alright uh i don't want the levy also gets a frantic but the um
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how many personalities on uni aims did you uh managed to remember and
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how did it go you good five five difference was it difficult
00:18:00
i've simple thing like this but the key is to be present and pay attention
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so the first step i'd like to speak to you about just about be accountable
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i learned to those accountability very very young as i said to you i
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grew up in certain on and a group and uh countries stays
00:18:22
owned by lower teleport ever suffered no my father wasn't the
00:18:26
lord my father worked with the horses for the lord
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but i never forget that day i was just about to get into the horse box
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and my mother came running up the road after me and she came running and she said loci
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i want to tell you something she said the doctor has advised me to ten new
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that daddy has probably less than six months to live well the game changer for me my father
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was my hero and something inside me knew that my life would never be the same again
00:19:01
but i also knew when that moment even though i was a young child i knew that
00:19:08
i could make a choice and the choices either i could make something of my life
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or i could get really angry and i decided to make something of my life
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and i know that each of you sit in the audience right now
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will all come across choice points in her life and we
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this choice points in our life or more colourful work to do something to do something different and sometimes
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i see it's like you're so we'll comes knocking on the door and says we call we cope
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and sometimes we don't wake up then but then it'll come back again and again and
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again it might come back and it'll come knocking banging complete knocks the door down
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but i want you never to forget something that every
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mine's seconds you get to me can you choice
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so if the choice you made nine seconds ago wasn't the right choice that's
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okay every nine seconds you get to
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make a new choice i'm
00:20:13
i actually believe we come into this world what i call an invisible pack
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and that's we rule one as we develop backpack becomes filled with the local to life
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yeah i can look at it you all here in the audience and i can
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see that some of your very good again the backpack off and emptiness
00:20:33
and more of your not you not only have the backpack you the two suitcases as well
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yeah i noticed that when you see people and they're just absolutely bowl down
00:20:44
the one she if you take nothing else away from today
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and wanted to remember this yesterday ended last night
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how many of us take our yesterday's into today how many of us take our
00:20:59
last year's into today how many of us take ten years ago into today
00:21:05
our wars still how matt if this leave people live rent free and our hand
00:21:13
oh we put it right free and i had a more thinking also also said
00:21:17
that about me in their thinking this net thinking that you know a lot
00:21:21
the too busy thinking about themselves most of the time and then we leave
00:21:27
the excuses cash in the way and then we start to place small
00:21:32
i'm saying oh no wendell in fact right now i want you to turn to the
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person next to you stand up again just towards the person next to you
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i'm just say to them it's possible with
00:21:52
i talk to them i think because i think it's it's a morse all busy being busy
00:22:02
you know i know as and people say all happy theo you molly really really busy
00:22:07
i going nicely busy no you must be really busy can't be doing well if you're not really busy
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i know it's it's with these pain conversations have you know just
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ten conversations where you meet somebody and there's not one whole side of it
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you know we miss and so little is anybody there here i give you my business card but i'm really not there
00:22:31
no no no no no i want to packed as for the rest of this convention
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of that when somebody gives you the on or of get new their business card
00:22:38
that you stop you stand back you pause and you can make it
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you can make it's not with the clay but if you connect with the
00:22:47
essence of the presence of the person that's in front of you
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it's not how many cards that you give out that matches that this convention it's how many people are you
00:22:59
being connected with afterwards and actually able to reno for
00:23:03
email and say gee nobody was really genuinely lovely
00:23:06
to me chew and have a conversation with you you know right now we're starved
00:23:14
we're living in the world of the three c.'s connection collaboration in community
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but yet there's too many thirteen conversations around i don't
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want you to really pay attention to those conversations
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and and so already used to pay attention pay attention pay attention
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no look at the individual that you're connecting with i
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want you to look on the real evidence need to them
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you know want you are full the possibility go first
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so i guess i'm curious
00:24:10
when you said tells wards your fall a possibility was the more the connection yeah
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till today and that's the connection that's the invisible presence the invisible aces
00:24:23
of what you are and that's why it's so
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important i repeated again because repetition repetition repetition
00:24:32
creates extraordinary results and that's why it's important
00:24:36
to own your power on your presence
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and on your medicine as men and women it's still important to cases
00:24:46
uh_huh
00:24:48
if yeah
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so after be accounted but i'd like to talk again
00:24:59
and again and again about pay attention because right
00:25:05
now when the war and i think as we move to twenty twenty and twenty twenty five
00:25:10
it's really important as leaders in each and every one of you in
00:25:13
the room either heaters and the seals of your room job
00:25:18
where you really excel is when you have stuff and that you look after teams and you encourage them
00:25:24
to be the seals the wrong jobs in the room lights that's when your work is done
00:25:31
and the pay attention pieces so important because it's about being self away or and and
00:25:38
said that was you know when you get the colour each tool will come round
00:25:42
with self awareness of the world and pay attention you will notice everything that's going on
00:25:50
around you because i'm telling you now you don't you know the allies house
00:25:58
to noise houses do they don't run all over the island do
00:26:02
they get in the bolts into short no they don't
00:26:06
they stand still and all the boats coming so lost if you were to
00:26:12
work on your business not so much about the doing but the penis
00:26:20
of bring in your presence to every to mind bringing your
00:26:24
presents to your internal customer cave in your organisation
00:26:30
and also most importantly pretty new essence of your prices hole to your partner
00:26:36
and your husband in the evening because i believe you know leadership is a behaviour have to give it
00:26:44
you don't just switch it on when you go into the workplace isabel to hold of your life
00:26:48
all day but pay attention
00:26:52
because i've noticed there's three types of viruses out there in the world today
00:26:58
and i'm curious to see have you noticed any of these viruses the forced
00:27:02
virus and nine you'll have to hurt me oh sure 'cause i
00:27:05
might say the irish way yep i say the force fire is is
00:27:09
the mole warning when jane so one what would you say
00:27:13
you know when genius though you know why i mean yes
00:27:17
like whining she was actually sent me nobody know what we nation is molly it's called the n. w. virus
00:27:24
so the morning when gene and cause of the morning whining virus okay so i learnt about that
00:27:30
because i'm very close to my mother person aren't we talk so much about the weather
00:27:35
and every time she brings me in the forced few seconds she tells
00:27:39
me how many is that in the village that's the first thing
00:27:44
and of her actually charlie said hello and then the next thing she's time is how bad the weather is
00:27:49
but she doesn't know that i've spoken to my sister who lives up the road in the next election she's told
00:27:54
me that this on this with the stones um so that's the morning when gene virus the m. w.
00:28:01
virus and i've seen it a grabs a hold of a soul noun again where we like to encode mode
00:28:07
in a good when you should know that that's not so bad because i ain't how reach that
00:28:14
once you do something about washers but the next virus is illegal in organisations
00:28:23
and it's also only include if you suffer from us it's the p.
00:28:26
n. w. virus and all it's not the b. m. w. car
00:28:31
it's not that carries the teaching moaning when judging virus
00:28:37
or the morning lining virus that's the deadly one
00:28:41
i mean that's what i suppose keeps me working in organisations across the world
00:28:46
that's sad because we start moaning we stop when jean we start can
00:28:52
complacent but it's dangerous i've seen it on rec great teams
00:29:00
i've seen it will rake great dreams and i mean car ha knew that when
00:29:06
you see that or if you do see that happening in your organisation
00:29:11
that you actually pay attention and you say you know the ash
00:29:15
that you know that to be true and you put a stop to wash 'cause i always say you know want if we can't
00:29:24
be kind don't say anything it can't be kind don't say anything
00:29:29
pause or when somebody comes to me and they mall mold
00:29:34
mold mold mold in general statements that that's interesting uh_huh that's where
00:29:42
it ends that's interesting and the looking going all palm ah
00:29:49
young going yeah interesting or or here's a really good one but i heard from michael that was here in the states
00:29:57
and he just got so fed up of the b. m. w. going on that used to say to people
00:30:02
of facts stand up 'cause you're gonna say to somebody different right now get somebody different to work with
00:30:09
oh okay
00:30:12
you got you gotta save come on let's do it here
00:30:19
i'm doing mine vibration i've coffers i'm minding my vibration
00:30:33
oh
00:30:37
i guess not well at all and to you again
00:30:46
from yeah
00:30:52
so are actually i got back into our place and just say it on it to my mike vibration
00:30:59
and then run away most of life's lessons i've learned from my mother and i call back
00:31:10
again to my mother was a very young woman when daddy died she was thirty six
00:31:16
she three young children i was the oldest and youngest was three years of age
00:31:22
and i remember about twelve months after daddy died she came home one day and she
00:31:30
noted and remember thinking what's happened is still very young but i thought that's happened
00:31:37
and she got to the dentist she had at the strips all stressed out
00:31:41
daddy dying that actually she got a gum disease so the
00:31:45
two colour t. that which was fine on to it
00:31:50
i mean i used that hard to eat stayed in the morgan the bathroom
00:31:55
and in our land we live our lawson bungalows and they have like
00:31:59
these lolita places in the back sherman and they were in the morgue in the batter and
00:32:05
they all eek a mouse and went into warm out for weapons christians of young girls
00:32:11
um now that didn't really matter to really matter it didn't bother me on 'cause i remember i
00:32:19
got about eighteen nineteen years of age i don't want to bring the whole my first boyfriend
00:32:25
so i said to my mother i said mommy 'cause we call mommy's mommies and ireland i
00:32:29
said mommy i'm bringing home my first boyfriend please can you put your teeth in
00:32:37
i don't ask me because when she went to eat they had come out because she never boredom such
00:32:41
couldn't use them to eat that's another story okay so lot anyway she put the tape the them
00:32:48
and i remember she pulled me aside and she said to me i wanna have a board with your eyesight one
00:32:55
she said one day you will realise you do need
00:33:00
your sheet to be real i i've never ever
00:33:06
forgotten that from that moment as an eighteen year old girl i thought journal lot ah i can just be
00:33:16
the paste me and that's what i'm seeing to each and every one of you everyone else is taken
00:33:24
and too often i hear people worrying about this one's doing and that
00:33:28
one's doing and what they're doing over they are and they're doing
00:33:32
in that chapter no no no no no if you take nothing
00:33:35
else away from today take your energy attention and focus back
00:33:41
on your own life your own organisation and your own teams and where
00:33:45
you can make the difference a that's the biggest word of
00:33:51
advice i can give you standing up here today take that attention
00:33:55
energy and focus take it back i okay so paying attention
00:34:03
let's now move on to the excuses again so this
00:34:07
time i wanted to move right across the room
00:34:10
and get up and get out of the comfort zone and you're gonna need somebody to work with
00:34:16
when you find the moment should think about that excuse you shared at
00:34:20
the beginning with someone and i wanted to share with somebody else
00:34:25
what are the triggers that triggers off cash excuse
00:34:32
so let me give you an example because then i'm gonna give you something when you've done that
00:34:37
on how you can over comments i used to love the glass of wine between five and seven o'clock
00:34:44
another nice fuzzy between five and seven o'clock i couldn't care less than eight o'clock nine o'clock four
00:34:50
o'clock couldn't hear put between five and seven o'clock i enjoyed it massively and then a total who
00:34:58
was a fireplace this last applying still had a wine glass up agenda for our image you
00:35:06
see what i did i switched so i was able to break habits of a glass of wine between
00:35:13
five and seven o'clock is just very simple but remember that's what it is small steps over
00:35:20
time create remarkable results on they'll want you to go find somebody to work with and shay or
00:35:26
what you think the triggers are around that excuse that you shared earlier on golfers uh_huh uh_huh
00:35:36
or do you want to bring anything in here
00:35:41
great thank you
00:35:57
huh
00:35:59
do you wanna take care of it then
00:36:07
just just to help you a little bit if you don't know what that trade
00:36:11
areas it is air situation you're an
00:36:15
every apparent situation that you discover
00:36:28
if
00:38:32
yeah
00:38:33
yep
00:38:39
i just wanted to get a
00:39:26
uh_huh
00:40:21
okay
00:40:32
i know okay
00:40:34
okay it's
00:40:43
uh_huh
00:40:45
mm mm
00:40:53
i i i it was the non or to stand here
00:41:03
and just feel the balls and the room is a new language in the
00:41:08
world right now and that language is the language of authenticity transparency and
00:41:15
honesty it's emerge and hope true everything else and the border disruptive or
00:41:20
that we're living in and it was lovely to just stand on
00:41:24
the stage and just feel the genuine mess up the shearing that was happening
00:41:32
in this room and thank you because you see when we get
00:41:40
the car reach to share your or excuse us um what she notices
00:41:49
take this number for the excuse or the excuses to hide anymore
00:41:54
excuses like you to stay silent and they like to defeat shame over them and
00:41:59
feed the tool for them and feels sadness whatever that excuses in your
00:42:03
life but you know just that we actually get the courage to talk about
00:42:08
it you get somebody to be your accountability body comes out to the
00:42:13
noise comes out to the lies and one very very simple technique that i use
00:42:24
and not to over calm excuses and actually she's just reasonable composers man
00:42:29
robin's as read the book called the five second rule anybody read okay i
00:42:35
can i can give it to you in less than five seconds
00:42:40
the five second fruity so if you got a pen and a piece of paper from here ronnie and take
00:42:45
your pains in your paper those papers uh on one of the jurors in your little circle so
00:42:58
and if you have a pen if you have more than one pale peach to share with uh other people
00:43:08
yeah if anybody's missing at penn plea if raise your hand
00:43:14
and we will see anybody would like to share opinion
00:43:18
have an extra we'd idea to get an extra pair they
00:43:22
really are very here yeah thank you handed it okay
00:43:31
y'all get yeah so matt robin's to uh i did a lot of research on this
00:43:37
and it's so simple but remember simple works and the five second rule is
00:43:44
that a great time your excuse kicks in a or
00:43:50
it might be your tending to procrastinate so or
00:43:53
you get overwhelmed in your day you can use it for many different things you stop yourself
00:44:00
i knew goal five four three two one
00:44:06
and you move backwards five four
00:44:10
three two one um what happens what psychologists have begun to
00:44:15
relies is what happens is our brain is like
00:44:18
i'm a big t. v. station and there's so much taking your brain at one time but actually
00:44:27
when you feel a sense of overwhelmed more when you feel a sense of that excuse coming on you
00:44:32
you stop when you go five four three two one um what happens is you just rocked
00:44:38
it's like you turn off your brain you turn off the television and
00:44:43
then you turn it back on again it's control delete that's it
00:44:48
that's it and sell actually i have five
00:44:53
four three two one right in
00:44:57
on my desk uh_huh and i use it for all sorts of things
00:45:03
so for instance sometimes in my day have you ever been at your
00:45:06
desk and the day and you just lose concentration you lose focus
00:45:10
and i go five four three two one and then i say to
00:45:15
myself i should not be put my energy and attention on right
00:45:19
now on the business would we need to put my energy and attention to so that's i use it on a business level
00:45:26
procrastination i put in the wrong here ah just curious ever ever
00:45:30
suffered from chronic procrastination oh okay you ready for a challenge
00:45:37
his party tape procrastination die use starting today
00:45:43
so for the next thirty days you've you you make a promise yourself to do something
00:45:49
different for the next party days in could be anything it just might be
00:45:57
that if you're not so good on social media you say you're
00:46:00
not gonna learn something new tomorrow but you stretch yourself
00:46:05
but party day is you brings something different into your life it doesn't
00:46:10
have to be big because remember small steps all over time creation
00:46:14
remarkable results so i mean it could be either stop doing something or
00:46:21
start doing something you absolutely yeah stop doing or start doing
00:46:26
so in fact actually thank you and for mention the stop doing
00:46:30
'cause i'm curious people used to do only still today i
00:46:38
okay how many p. but here in the room how to stop doing list
00:46:45
ah if you take him well yes and you put that into your business i came across it
00:46:54
in dallas in two thousand wanted changed my business
00:47:03
if we don't stop doing some of
00:47:07
this stuff for doing we won't even be in business by twenty twenty twenty twenty five i
00:47:14
stop doing laced his soul so important why because we're creatures that have recently and
00:47:22
most of us probably the planet than change always say we change but actually would rather leave the planners
00:47:29
so i think part region you to bring that stop doing leased
00:47:36
into business the need to live why because um for
00:47:43
anything new to come into your life what we have to do big space and how can you makes space
00:47:52
if you're still doing some of the things that don't even work
00:47:56
anymore i so i go back again just for a
00:48:02
moment the five four three two one that's a great take
00:48:08
five second rule how to break excuses by the way
00:48:13
and i think that i'm sharing with you here and the stage i just wanted to
00:48:17
know i leave it in my own life i will not stand on the
00:48:22
stage if i haven't done it or i'm not currently doing it myself okay so
00:48:30
we're paying attention more paying attention we're paying attention here's another very simple exercise
00:48:37
i want you to get a blank sheet of paper 'cause i. c. u. ward of
00:48:40
paper in front of you all want wanted to draw a line down the middle
00:48:45
it's a very simple exercise that you can continue after
00:48:50
and then myself i've worked with you today it's called contrast
00:48:54
to clarity and it's very simple but very very powerful
00:49:01
and and i'm just check in isn't there an output all the download of some of the
00:49:06
and out and out notes will be in the conference back in
00:49:11
the cap thank you uh_huh okay on the left hand side
00:49:16
i'm going to give you a few moments we're gonna have silence in the room silences good i'm gonna
00:49:23
give you feel moments that on the left hand side i want you to write at least
00:49:28
of the excuses and the things you no longer want in your
00:49:32
life go for it right now and and we'll just
00:49:36
walk around the room and maybe i will as well as so just make
00:49:40
a list of what things that you're done with and still don't
00:49:44
when they some sort don't but this excuse i saw on to like
00:49:47
this girl in my life right down make at least personally
00:49:53
and professionally i uh_huh uh_huh uh_huh i i i i i i'm i
00:50:29
i i i i i i i i i i i i
00:51:08
and again this is in your own time take your time but i
00:51:11
can see that some people are finished there's no washes arteries
00:51:16
those that are finished i wanted to move to the right hand side of the page
00:51:20
and i wanted to just the whole was and just think about what do i want
00:51:27
so that's what you don't want to you want to be very clear i i i i don't
00:51:41
think it's important to say i saw some play pieces of paper i think that's only natural
00:51:47
'cause we all work and operate works in different speeds so up being this like just plain to see
00:51:54
so you things might pop up tonight or in three days time so don't panic i i i
00:52:12
i i'm also where the time sharing a lot of different tunes and on my set of tools and
00:52:19
strategies because we wanted to give you as much as we possibly could see so you know
00:52:25
if you just find one of them that works you know that's what it's all about i i i
00:52:42
i i i i i i i i i i also i would encourage you that you
00:53:13
can go back and do that simple exercise again and again and again would be very interesting to
00:53:20
look six months from today to look and see i used to doing some of those things
00:53:27
you no longer wanted in your life or have you actually start doing them so be interesting
00:53:33
to go back and look at us because sometimes we don't rely is that actually
00:53:38
we've got no what we don't want before we know what we want and that's why it's called contrast to
00:53:48
clarity and is there anything you'd like to have it i was just curious just small survey here
00:53:57
which part of this exercise did come easier to you the first part the things
00:54:06
that you would like to stop did i raise of hands it was
00:54:14
that easy uh that was the easiest part of things stop or new things
00:54:20
to do in that fifty fifty as mm mm body equally easy
00:54:28
well you can really hard but okay i mean which brings me on to something else that wasn't going to talk
00:54:38
about but i just mention who here in the room puts thinking time into their diary that business diary
00:54:45
wow all i'm empowered to see if you hands coming up here fabulous i want because so
00:54:54
many of us were like hamsters on the wheel we're going going going going going
00:54:59
how can you be creative how can you get those new
00:55:03
ideas if you don't want to leave pondered timers
00:55:07
thinking time column in to your diary and night you
00:55:11
got to not mention anybody have that time
00:55:15
that's when you step back in you step evolution you look into the business
00:55:20
and you ask yourself all those questions my thinking time is the early
00:55:26
morning which now one moving into watch at the small steps
00:55:33
one of the small steps every day and it started off with early morning
00:55:38
i became a member of what i call the five oh five job some matter where i am of the board
00:55:43
i'll wake up at five o. five i'm a big yeah and with because
00:55:49
i too small children um and i run a company that's how
00:55:53
it started that was the only me time that was the only thinking
00:55:56
time i got so i'm curious how many early morning rises here
00:56:01
quite a few great um by that he put it that that the people or not
00:56:05
so ah early morning nine current due to sexual talk talk twenty minutes earlier
00:56:13
why because how use start your day is how you
00:56:17
leave your day uh_huh how you start your
00:56:22
day is how you live your date if you rush out into the morning think about yours
00:56:27
you're finding your spending the rest you're doing washing catching oh where is if you have that half
00:56:33
an hour an hour in the morning that thinking time for me that's a tiny step
00:56:38
and that business that had this may be the best i can be i'm bringing the essence
00:56:44
of my presence to everybody um easy everyday so that's why i'm in college uh new
00:56:50
in the small steps to really really have that morning time
00:56:55
have that morning time and here's another quick exercise that's souls soul important it's a
00:57:03
small step but it's something i'm is that there's a thousand my life
00:57:07
i want you to write down the three to five people that just hang around with most
00:57:12
of the time twenty four hour forty h. r. bases just like the names down
00:57:18
three to five people by the way if you don't have five people don't get depressed
00:57:22
i said yeah and when i spoke to especially when you're all company then that company but
00:57:30
means down three to five people maybe in your teammate work or whatever that we
00:57:35
that inspire here that you can share the goals with the mission the vision you know that you
00:57:41
can share i remember been asked that question way back in two thousand and three in arizona
00:57:48
i was actually jack canfield asked me most of her to the park chicken soup for
00:57:52
the soul and jack pulled me aside to me said money at the motion you
00:57:57
motion around the place over the last two three days he said i'm curious i'm curious
00:58:02
is said come on what the trees invite people to spend your time what
00:58:05
message does that matter is that money that's tenement where you would be he said
00:58:12
three six ten years down the line because this is the next part
00:58:18
you've got the names down yeah three to five people now on a scale of one
00:58:22
to ten eight nine ten i mean really got anything below five is crap
00:58:28
okay mark them where are the on a scale of one to ten for incorporation you empowering you at the code
00:58:34
to be around be honest we don't have to share this by the way 'cause see somebody going oh dear
00:58:40
i wasn't up in january this year numbers on stage in a gentleman at the back of the room we said
00:58:45
all money places that time ape the mother in law she got two and a half block like do
00:58:52
i said don't go around every sunday only go around once a month i wanted to write this sentence down
00:59:01
we become what we've coffee with then and said to me when i asked really some
00:59:05
haven't coffee but no one at the moment okay but please pay attention to that
00:59:12
you'll be calm whole you'll have coffee with him i am nothing
00:59:22
more on this stage the product of great people around me
00:59:26
great role models people who stretch me all the time asked me the hard questions
00:59:34
you know in college those people to be in your life if
00:59:38
it's really really important and you want to add anything there
00:59:45
i'm thinking uh this is uh in in denmark we have a say in
00:59:51
that when it becomes perhaps a little too um for the long here re you know
00:59:59
the expiration interview don't know that that is this going to be oh this is
01:00:04
he be kind of lie style you have an it's all hard in though
01:00:09
so i actually have a question for you i'm thinking that might be in your head as well as like
01:00:16
do you get the attention of c. o. wasn't leaders all
01:00:21
over the world and do they take this in
01:00:24
as the this this advise not just the personal put do they use this that's a great question um
01:00:32
i would hope so well i think so and there is the c. e. o. and the audience there's mister nailing down there
01:00:39
so you've heard me speak many many times and i've worked in your
01:00:44
company do you think they take it serious yes okay thank you
01:00:51
sorry but thank you and um ah i would hope so and i actually when i
01:00:57
i spend a lot of time working with c. e. o.'s i spend my life on the trash or by the way half of the design organisations
01:01:04
and the other half is as you saw with the clipper walked on stage working with the
01:01:08
indigenous communities across the board and i would say that this c. d. o. was
01:01:15
whole why would say are outstanding eaters is not enough to be just
01:01:19
graze anymore records data be outstanding i'd say they're the ones
01:01:24
that really pay attention they're already paying attention to what i'm sharing
01:01:28
with you today and specially on the three to five people
01:01:34
because very often those c. e. o.s will also have i'm in england we
01:01:40
call it at this stage of a nice group and you know
01:01:43
you have it came here where you're where where you're always working with
01:01:48
somebody on the level of you wanna both you just straight she'll
01:01:52
and she are good packed s. a. and and that's run core region you to do i'm
01:01:59
not talking about levels as in all your patient than me or anything no no no
01:02:03
i don't believe in any of that but i believe that we'll have knowledge to share a
01:02:10
boat to share that knowledge we have to not just here we have to listen
01:02:16
'cause a lot of us don't listen today we don't here we only this is what we want to hear
01:02:22
and that's a whole game in itself that we are active listening and that's another small step
01:02:28
so let me give you some tape some the small steps every day which is the third point
01:02:33
and these uh some of these uh business tips to and this is something of what i've
01:02:38
i suppose pink top of five as i've travelled aboard the forced is
01:02:42
i find that people that are really focused in in their business
01:02:47
they generally their week starts on the sunday night and you're all going walks
01:02:53
sunday night they said ten minutes side no more than ten minutes
01:03:02
and they stop and they get the diary oh sure if you do
01:03:06
it on your computer whatever and then they say oh okay
01:03:09
what should the three things i need to chief by next friday night see what i mean you'd be there before you get there
01:03:17
so one sunday night ten minutes what are the three things
01:03:22
i need to do before next friday night the other thing is to do lists are all hash
01:03:28
it's about significant place significance a priority this why did
01:03:34
i say that i say that because it's
01:03:38
what are the two to the three things each day that you've got to get you've got to achieve because we can
01:03:44
also for for more when today and then the to do list comes in and number three everything else yeah
01:03:50
but why should the forced want to to the things that
01:03:53
i must achieve in this state always always have your
01:03:57
if you're just doing it to do list i'd really encourage you anybody a
01:04:01
coach i say to them always do that lists the day before i
01:04:06
so you have the night time to start thinking about should never ever do
01:04:11
would and when you just sit down each desk in the morning
01:04:14
do it the day before these are very tiny little paintings but is
01:04:18
the t. yeah he's the tiny little things that make a difference
01:04:24
with the excuses calming in or with how we run our lives so remember it's you know the week
01:04:32
starts on sunday night not more than ten minutes or so the three things you want to achieve
01:04:37
and then every day what are the two to the tree things i need to change that day
01:04:43
and then there's a real game changer that i know of i actually
01:04:47
forced her departure from robyn chandler it's called the ninety ninety rule
01:04:52
so the night a roommate nineteen ninety room leads for the force nineteen minutes off that day
01:04:59
you work on that task you keep putting off yeah you said you get your full when you
01:05:07
said that clark and you work on that task can you imagine how empowered you would be
01:05:13
can i shoulder to shoulder hands how many people in the room start their day
01:05:18
but their face broke their linked in the fall when everything so they probably
01:05:25
get up around abortion instead of good morning darling i love you know they're going
01:05:29
good morning they spoke good morning linked in and it's by the bed
01:05:34
um oh he tension why because what you give your energy
01:05:43
attention and focus too is we're your life is going
01:05:48
what's stealing your time away what's stealing your energy way always i'm not saying that all of
01:05:54
this isn't about it's cooled but for some of that's it's rolling or not if
01:06:00
you know i worked at a seal about two years ago when when i went to
01:06:03
work at age seventy two blocks and i'm a morning person molly hard when
01:06:06
i said that's great tell me more she said when i get up in the
01:06:10
morning like you do she said very early what do you do then
01:06:13
i go downstairs i poke indicated she said and i turn on my laptop
01:06:18
you turn on your laptop yes i said to my
01:06:22
email this okay how do you feel by
01:06:28
but you feel by seven o'clock i cannot seem to stage how she feels okay particular days okay
01:06:37
i said to or okay let's change something here
01:06:42
when we work together i'm encouraging you to to just let's do late game changer little we
01:06:47
frame instead of you working on your emails first thing in the morning was if
01:06:53
you date was if you worked for even sixty minutes you know sixty fifty sixty fifteen
01:07:00
is sixty minutes of focus fifteen minutes for a cup of tea and coffee
01:07:04
or ninety fifteen ninety minutes of focus fifteen minutes for converting
01:07:08
coffee see what i'm doing sector talks that works
01:07:11
you bring focus energy and attention into what you're doing that the small steps
01:07:16
the whole really big game change during your business today within six weeks or staff are saying to me money
01:07:24
money what's happened elaine i said my wishes come into the office nonstop she's talking
01:07:29
she saying good morning why because beforehand what was happening shouldn't open in the
01:07:35
office like this uh_huh pay attention still small steps every day or a difference
01:07:45
actually doing paying so much it and you know about up up up
01:07:51
still i want to and push story
01:07:57
and go back to where i began again in my early days in certain and all
01:08:03
i must've been about fourteen fourteen a half a member campbell school one day
01:08:09
and mommy said to me i need to to leave school
01:08:13
i can't afford for you to stay in school anymore she said you're the oldest one you're gonna have to get out you're going to work
01:08:20
i remember crying of was not i was brainy are very good at school but
01:08:23
i just remember crying 'cause i thought i want to stay it's cool
01:08:28
anyway if i did end up staying it's cool but my mother that day did the best she could
01:08:34
she tore up my books and again i made a choice in that moment and i said
01:08:40
you know what's the day that i earned my own money on control the typical week for the
01:08:45
first half and i'm glad to say standing up your shaving this was an fifty two
01:08:53
and i've read a book week or under non you chew bar whatever stay home but
01:08:59
always be around or what what's the people have always love to read discretion marty
01:09:05
and question marty said this two types of people in this world he said there's family people and there's no ten people
01:09:12
and he said all of us all of us the six opinion close the monsters were barn into the value of life
01:09:20
i'm a born into the valley he says only crawl well he said announcement
01:09:24
will not we see other people had for the mountains we see them
01:09:27
heading for the mountains and then we think i wanna go there one day but somebody comes along and says well you to think like that
01:09:33
don't have notions of of your station put those teams in the bin ever happen to
01:09:38
oh you want to be gore just to be brilliant to beef up our
01:09:44
i many this do we put the dreams and the pain we you
01:09:47
know we stay small we pay small but every now and again
01:09:51
and i know you've all had it now i know you will have a g. f. something inside
01:09:54
you go ha ha it for the mountains had to the mountains and as i look
01:10:00
out here today i know that you're all ready all uh on the mountains in fact you're
01:10:06
not just on the mountains i know you've got oh you've got the little cottage
01:10:14
the white picket fence if even got the chickens you're on the mountains but you know christmas pieces no
01:10:22
on on on on on all your most hinder the chickens yeah that's not the house down whiny
01:10:29
because there's always another mountain there's always another summers
01:10:33
there's always another excuse we'd have to get
01:10:37
over i just want to say be accountable pay attention small steps every day thank you
01:10:54
thank you so much molly
01:10:58
you know what your take aways is going to be here will be very
01:11:02
personal and individual and uh i think this is a record of
01:11:10
tools little exercises if chips good stories
01:11:18
in only um seventy five minutes so i'm kind of blown
01:11:24
away and here's a little piece of advice for me
01:11:28
if you actually miss out of something you will experience more
01:11:33
so take a a out of this session where you really are um
01:11:40
feel that this is important to me and that that little step
01:11:44
then when you're ready begin to the conference back under the notes
01:11:49
and uh could be in there we go to war in a month from now and take up a new frame
01:11:56
because this was a lot a lot of things to
01:12:00
take what you really desire i did you change
01:12:05
oh just stop doing um and i hope that you enjoyed this as much as
01:12:11
i did um thank you so much molly with a great great pleasure to
01:12:16
experience you here i sell now you're ready for lunch but um there's a a
01:12:26
a you will but i have a little problem out in your apt
01:12:29
with uh the uh an evaluation of decision we would love
01:12:34
it to give you feedback it's the only way
01:12:38
bad we are can get better stop doing something we
01:12:42
think is great and start doing something new
01:12:44
so please if take some time it's only for questions and there is a a comment field
01:12:50
so a prefix in trying to do that and um yes
01:12:57
i think that was about it in more note for molly in
01:13:02
the conference back in the add on to the session
01:13:06
and uh thank you have a wonderful day and uh i hope to see
Conference Program
ICCA Congress 2017 Day 1 - First Time Attendees Introduction Programme (1/2)
Nov. 12, 2017 · 9:24 a.m.
2827 views
ICCA Congress 2017 Day 1 - First Time Attendees Introduction Programme (2/2)
Nov. 12, 2017 · 11:07 a.m.
131 views
ICCA Congress 2017 Day 1 - Opening session
Nov. 12, 2017 · 1:05 p.m.
286 views
ICCA Congress 2017 Day 1 - General assembly
Nov. 12, 2017 · 4:37 p.m.
141 views
ICCA Congress 2017 Day 2 - Monday Morning Wake up Call
Nov. 13, 2017 · 9:14 a.m.
265 views
ICCA Congress 2017 Day 2 - Make changes not excuses
Nov. 13, 2017 · 10:47 a.m.
147 views
ICCA Congress 2017 Day 2 - President’s Choice Session: Collaborative Professionalism: The next knowledge frontier
Prof. Andrew Hargreaves, Brennan Chair in Education, Lynch School of Education
Nov. 13, 2017 · 12:22 p.m.
262 views
ICCA Congress 2017 Day 2 - Associations in the "Shark tank"
Nov. 13, 2017 · 2:42 p.m.
138 views
ICCA Congress 2017 Day 2 - “Predatory conferences” – A serious and disturbing danger to international associations and their meetings?
Nov. 13, 2017 · 4:33 p.m.
693 views
ICCA Congress 2017 Day 3 - Best Marketing Award
Nov. 14, 2017 · 9:06 a.m.
274 views
ICCA Congress 2017 Day 3 - Bridging the Culture Gap: insights and tools on how to communicate effectively across cultures
Pellegrino Riccardi, Founder, Pellegrino Consulting
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