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good afternoon ladies and gentlemen acre colleagues it gives me great pleasure
00:00:05
to welcome you all here once again to defy and to
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the fifty seventh take a chain will it's amy i i'm
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down to clay i'll change all the same he opened
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i'll be running the generalised namely a chain down with that
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with because engine c. e. o. or dana speeds
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and as usual we have a great deal of official business to
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cut that in a very short time available to last
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before we move on to the main uh jane and i have to carry on t. v. besides t. t.
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at this stage in our proceedings we recognise those mean because we've passed away during the
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past year or a brown cut lao goings on top of is on stand so
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elizabeth a ring to you know and marine crown mendes please my ostriches
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times that we recognise these main this for a moment sinus
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thank you
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i would like to see you officially also welcome the following on
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remained is to have joined us here in to buy
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and will then writes them and he had me the high reversals someone about past
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presidents wonderful to have you both with us and of the warm welcome
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the ion remain but is and have seen stay with weights and apologies but good wishes
00:01:51
to us all and they are pieces fonda home fun while to strong how
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curse his last christensen student and big and to see oh thing and
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thing is it to you for the agenda please thank you madam president good afternoon ladies and gentleman
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here you go friends and colleagues
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uh how um her somehow allow welcome everybody to do by our
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agenda for the general assembly will consist of the following
00:02:29
we'll start with an explanation of how members can vote after the presentations from
00:02:34
the presidential candidates would take you through the board positions in candidates
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the president will then get for last report in a role
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as president after which i will give us with updates
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on the current year and some highlights of plans for twenty nineteen we will
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then continue we have to vote related to the twenty nineteen budgets
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the president will then announced the host destination for you got congress in twenty twenty one
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after which we will recognise longstanding you can members for their
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continued support finally we'll announced the results of the voting
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madam president could you please formally announce when the voting will close ranks janus
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the third thing on the general assembly matters as just outlined fighting
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well close today at seventeen thirty that's to buy time after
00:03:26
which you will not be able to face any longer
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thank you at extraordinary general assembly him a lot here the articles of
00:03:37
association as they relate to voting at the general assemblies change
00:03:42
the biggest change was removed from life voting to online voting
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voting on elections have been overseas twelve october twenty eighty
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and the voting on all general assembly related items have been open since twenty six october twenty eighteen
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the voting on items will be closed at five thirty p. m. local white time
00:04:04
voting is open to all members organisations whether they physically attend the general assembly or not
00:04:11
the general assembly is also being live streams to allow them attending members to observe our proceedings
00:04:18
only the official you kept contact person as voting rights and all
00:04:22
of these individuals have been sent links to devoting forms online
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i need to emphasise this point this does not mean the most senior persian here into buying too delicate
00:04:34
has voting rights it is the person who has been officially designated
00:04:38
as the key contact for all the commanders five organisation
00:04:43
for anyone else to exercise some numbers fold the key contact needs to be needs to forward
00:04:49
the email with a link to the online voting form you can or cannot do this
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most folks have already been cost we have been encouraging this seems
00:05:00
folding opened and i need to apologise for the spam in
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relevant papers and reports with background information on all the issues to be
00:05:09
voted on have been made easy available on the voting website
00:05:13
these papers in explanations have also been sent out with the general assembly material
00:05:20
if you artificial you can contact person for your organisation and you want to vote
00:05:26
but need assistance to log on please approach and number of mucus stuff now
00:05:32
that you cast off can be recognised by their green outfits white shirt three outfit
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and forensic waving at the back of the reminds you say the team at the back if you can't
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log into the link you've been saying to please can you see them as soon as possible
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thank you dennis i think that was weekly a explanation i am of how a very similar happen today
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and now it's time to move on to the um but sticks acting and jean the accent
00:05:59
and that's those proceedings all the presidential candidates we've given each candidate's the
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sears and uh amount of time to keep it shorten tyson
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to the points and off to random draw a couple what's this
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is the sequence out of who will speak to jane
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the first presidential candidate that will put things is
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james respond excel land and the united kingdom
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followed by one for sega c. l. b. c. o. congresses staying
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and third would be eric back a men's of the netherlands board of tourism in conventions the maidens
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so ladies and gentlemen without further ado please welcome
00:06:39
on stage off first presidential candidate has to
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change the subject excel than than in the united kingdom please can we have a big
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or
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it's
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become president a couple of presidents members of the board
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it on remembers a colleagues because friends today
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oh i wanted to share with you who i am while i'm so passionate about baker
00:07:17
and we're actually because feature in the user had the first i'd like
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to share with you a quote for mature called william plot
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english clergyman almost two hundred years ago he said this
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without change there is no innovation creativity or incentive for improvements
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those who initiate change will have a better opportunity to manage to change that is inevitable
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and today it could face is inevitable change it is already go
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we are recruiting for new c. e. o.'s you are about to select any presidents
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so we come to the right leadership is to use it 'cause strings to drive that
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innovation creativity an incentive for improvements and that is what i am going to deliver
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but who are i i'm an englishman with the global out look at an international family
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heritage my grandmother was born in germany she murder well shouldn't in nineteen thirty four
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oh that's a german lived in england throughout will to
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having experienced firsthand that traumatic conflict she always
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instilled in me the importance of travel
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discovering other cultures and learning new languages you are we can't watch reckon
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we should put both mostly
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so why am i so passionate about it could it could it change my life personally and professionally
00:09:06
through my work excel in london with the owners at nick not far away from here
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inevitably i have seen about like a can make a huge difference to business
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is to x. l. from an actual business to an international one deliberate huge return on our investment
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but first the congress within two thousand of folding excel two thousand six i joined the u. k.
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and ireland chapter committee i was off to become its share in two thousand and right
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then in twenty twelve adjourn people becoming vice president twenty seven saying
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along this journey what traction for it to the bigger family simply grown and grown and grown
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i met my wife claire at the it to congress in shanghai she's we would need to that
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and i'm proud to say we don't have to do what was a the beatrix for
00:10:06
this reason i can truly say that i understand the meaning of the family
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okay so where do i see it 'cause future taken a as a turnover of a five and a half million euros
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and as members we should have high expectations but our money is
00:10:30
being used effectively so we all benefit from it 'cause services
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so i want to see real improvements to grow we could
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survive but to six seven eight million euros maybe more
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and how we innovate i believe because needs to provide services
00:10:49
designed to meet the needs of each region we serve
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one size fits all approach will no longer allowed like uh to grow its membership and global influence
00:11:00
what is right for beijing may not be white rights for when it's there is
00:11:06
what's right for the guys we're into by may not be right for the old dallas doubling
00:11:13
and the more i presidency by providing each global office
00:11:17
the resources to tactics services create new regional events
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because we'll deliver it haunts benefits to all its chapters and all of its members
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the creativity i want to crawl on that silence of the younger future leaders about association
00:11:36
i would seek to craig sake shadow hold of young become members who would
00:11:41
be tossed with bringing fresh ideas to because strategy and in particular
00:11:47
to the content of a a new congress which most p.
00:11:50
p. kind of excellence but every member spiced with ten
00:11:55
and finally how do we improve the growth about business
00:12:02
our industry delivers billions to the global economy but bring people together to make things happen
00:12:09
the industry we lead changes the world for the better it changes people's lives
00:12:15
i believe the governments need to recognise that celebrate that and support that
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as your president i will get troops advocate for a business
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a champion for a sector uninsured because voice is but like government
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in a language they understand that is why with your permission
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we will echo the words would employ a lot and through
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change we innovate creates and bring true improvements our association
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with the support of mine close my wife and family become members from around the world i promise to
00:12:57
dedicate more time and energy because it would be an owner and privilege to serve you like
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thank you jane it's he's not hold on one sec honestly yeah to please come in for things his presentation
00:13:33
thank you dear you cafe low some friends it's an incredible but also a strange feeling
00:13:41
standing in front of you to the us candidate running for president by had a yeah
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i mean to suggest a guy from southern spain with fascinate about industry i'm
00:13:53
prepared to let you go so the chen in few years right
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i'm most grateful and foreigner to having nominated by i'm not gonna go away
00:14:04
former bigger perceive in a cyclone that by jason do also on the board of directors
00:14:10
are your graphic represented before that's a pacific thank you to both of them
00:14:15
i join the me this industry most like menu view by accident
00:14:21
a bit more than thirty years ago i my first contact with bigger was in making it
00:14:26
tonight the remaining scholarship when my former boss gave me a copy of the printer database
00:14:34
and asked me to do some research and to identify confirm it depends on potential bits
00:14:42
i still remember that moment saying to myself what in the heck is the vocalisation spending
00:14:47
time and money on treating about the base of association meetings where shall i start
00:14:54
this is where the journey began having turned fifty easier i've realised that i had the
00:15:00
privilege person to work in an industry for which i feel are great passion
00:15:07
the very first line that's independent giving was they are the same the inhuman people in two thousand of three
00:15:12
but it was not until two seven o. six not i've finally
00:15:16
attended my first speaker progress and general assembly in roles
00:15:21
and i can tell you it was love at first sight above
00:15:25
example is that have not nice a single congress sees them
00:15:31
in d. c. inherent professor no six hundred yet or my boss was elected president of yep cool
00:15:37
and as he was doing both he's the overall i raise my hand as
00:15:42
say to him if we want to get something out of the car
00:15:48
we have to we can achieve and i am ready so i was
00:15:53
elected chair of a bit in chapter in two thousand o. seven
00:15:57
and things to these but we will experience i had that feeling that that could contribute
00:16:02
more to the cat so i decided to run for the replica
00:16:06
purpose but before you wrote inference in two thousand or nine
00:16:11
but the lecture was finally will won't buy loops ball from the german convention but oh
00:16:16
but something unpredictable happen looked retired from his job and i was invited to join the board
00:16:24
since then i have had the privilege of serving on the cover of it at the for the past nine years
00:16:30
firstly as represented before europe for away but might same escorted of the meetings management sector
00:16:37
furthermore i feel privileged to have being elected by the last
00:16:42
to decompress events at melbourne rather than a an
00:16:45
enough for a simpler tortillas to self as first vice
00:16:49
president hunter shudders positions that happened tell me
00:16:54
to be part of the commissioning um finance committee did in the last eight years
00:16:59
my vision for because fit the challenges and opportunities easy to detect and
00:17:04
anticipate industry solutions to wise they grow when the manifestation points
00:17:10
enough fast changing environment affected by globally say shown technology and communication
00:17:17
save her mention but i make them paying my main focus
00:17:20
will be tested and fans because value proposition two members
00:17:24
in other sectors and continue working on nick i started
00:17:27
playing specifically the number one is that the people
00:17:31
to the better for you new business opportunities and competitive advantage
00:17:35
i have a line all my camping with side twelve five yes
00:17:39
to have improved because body proposition over the coming years
00:17:43
ideas from which all sectors and chapters will benefit under which i will highlight only i feel
00:17:51
eager combat as well because i really believe that i am as the
00:17:56
driving force in the creation of new events in more regions
00:18:01
a preliminary analyses made by my team of the
00:18:04
cabin database shows that more than three thousand
00:18:08
new non existing policies could be rated in
00:18:12
america two thousand five hundred se pacific
00:18:16
five thousand in africa middle east i'm close to three something europe maybe potentially the below
00:18:22
another idea i mention is of course the has they've all of you get your graphic at
00:18:27
chapters because i really believe that the drive they would try to go for what association
00:18:33
are not that idea have long time ago what not to breathe at the end of our meeting of all european chapters
00:18:40
i think that we need to me to chambers but this
00:18:42
is an improve business opportunity zambia's development in the region
00:18:47
i have a lot of respect for all both lesser association as president before in particular for
00:18:54
another one in uh with whom i had the opportunity i'm lecture of working closely together
00:19:02
the position of pretty them requires a lot of passion
00:19:06
dedication and energy are like i went to you
00:19:10
it would be should be if you go to beat me in any of these three areas
00:19:15
on top but i can promise you brought the leadership
00:19:19
of full commitment to the sustainable growth of association
00:19:24
my decision to stand for the cat prissy then would not be possible without the full support of both my
00:19:30
family thank you to my white medea for jenny me here today um of course my company think andre
00:19:37
yeah can be very proud to have three outstanding candidates
00:19:42
my sister respite goes to eric and gains
00:19:45
for our suspending i'm being excelling competitors i am convinced that
00:19:50
what body select it would be a great president
00:19:53
today my dream of becoming president of pieces are denied organisation may come true
00:20:01
i'd like to thank every can member who has already body for me
00:20:06
and those who plan to do so hopefully we help that
00:20:11
during would be kind of reality after the general assembly
00:20:16
and i pledge to all of you to continue working
00:20:20
with all regions on sectors to accompany you interactions
00:20:25
because only together we're able to make these very family call you back keep rolling
00:20:32
and as you can see from my ideas to be implemented and a hundred percent committed
00:20:37
to generate more business opportunities for members in all sectors and regions
00:20:43
i would be harder to save us president and to continue improving the benefits
00:20:48
of ego membership and remember the best is yet to come thank you
00:21:05
thank you on thursday that i can keys cool and eric recommends christine's last last speech
00:21:18
i
00:21:25
no speech no course
00:21:29
i would like to explain my ideas on it uh by using an old city hall
00:21:37
without wind sailing boat surrendered to the cartons you cannot determine its course
00:21:45
this also applies to it yeah and our sector speed
00:21:50
is essential for determining our course and our future
00:21:56
dear become members good afternoon what at all or to present
00:22:00
myself to you as a candidate for the presidency
00:22:07
those who know those who know me know while always
00:22:10
for crowded internationally got congresses with those roles might
00:22:15
that's because i'm active in my local beauty as well as in my professional community
00:22:21
a guy has been this kind of keen due to be for little ole time
00:22:27
and mind you this is not me or you should action before work
00:22:31
i truly believe in it as a global community members bring out the best in the job
00:22:40
so what the vote for it back amounts me your members and to explain to you
00:22:46
why did you not shell i'd like to invite you will on my ceiling
00:22:51
but only in your thoughts of course as it's only a modest out
00:22:57
no speed no course we can create speed
00:23:02
by combining two essential thinks one
00:23:07
we must build on the currently got foundation and maintain what is good
00:23:12
two we must build innovations with an open mind
00:23:19
as your president i will do everything i can do to validate our knowledge
00:23:26
the knowledge that exist within our association since we
00:23:30
are a powerful peer to peer network
00:23:35
we the members feed our database but increasingly valuable asset once we
00:23:41
start in once we started doing knowledge from its data
00:23:46
and this data most translate into more business opportunities
00:23:52
no speed no course speed is needed to develop business
00:23:58
beyond tourism and to ensure that our sector grows
00:24:03
and i am proud to work in an industry that plays a crucial role in knowledge exchange
00:24:11
knowledge is the key to economic and cultural progress and it can members facilitator stages
00:24:18
for this progress using our full potential we can be real change makers
00:24:25
and as your president bible x. if we carry out this message
00:24:28
to every influence or every stakeholder at every policy maker
00:24:35
no speed no course as your president i want to make speed not only been looking outside
00:24:43
but also by paying attention to the many good ideas with that exist within a calm
00:24:50
i believe in the power of personal contacts and community building
00:24:55
it yeah it's the people's business which i experienced everyday as member of the board of directors
00:25:02
we can grow together within a are providing reliable services and
00:25:07
if we think and act as a truly global organisation
00:25:13
no sweet no course director friends i'm halfway through my second term as a board member
00:25:21
and as your president i would consider it in order to serve you all
00:25:27
i want to build a future prove association that is an essential part of your business life
00:25:34
with a clear vision smart lobbying and tangible member benefits
00:25:41
their members my speech was about giving you an idea of this p. i. want to give it
00:25:47
a and of course i want to take together with the board and you the membership
00:25:54
together we will certainly arrive at our future destination
00:26:00
well and if you happen to be around my hometown and another those please feel free to give new cool off
00:26:05
because i would love to take you on my sailing boat so we can enjoy speed and force together
00:26:13
yours truly captain direct back amounts thank you
00:26:29
or
00:26:33
wow i'm sure you would agree with me they've we definitely enough to the bar
00:26:40
so what does it i'm not the whole rendezvous
00:26:57
thank you james one per se and eric
00:27:01
if you have not already done so please cast your vote via the
00:27:05
link provided in the email that i sent you multiple times
00:27:13
please note that only the official you can't contact person has voting rights
00:27:18
if you are the official you can contact persons for your organisation that you want to vote
00:27:23
but need assistance to local please check with the nearest you cast off member now
00:27:30
ladies and gentlemen it's now time to move on to the next item
00:27:33
on our agenda the presidential reports madam president thank you d. nice
00:27:41
i am members and friends in the past the focus will take
00:27:44
a presidential election yeah as always seems to be on the
00:27:48
candidates and what the new and exciting leadership dynamic they will
00:27:52
bring towel organisation and the global business of beings industry
00:27:57
it as an association has a family started production strong focus on the importance of
00:28:03
people and relationships which we have to change uh and upholding the feature um
00:28:10
my thanks appreciation and congratulations actually each i thought we presidential
00:28:16
candidates on her cigarettes yeah james lease and eric documents
00:28:21
each of them has said on a couple which i don't maybe made
00:28:25
a significant there's no contributions to would speak yeah in the past
00:28:31
ensuring that there is strong competition for the data position
00:28:35
show is that ah association is rub asked alive
00:28:40
and dates of leadership which is usually positive and beneficial to as well
00:28:48
let's see what else where corruption is rife
00:28:53
i'm i think it'll be a via whatever of the day it
00:28:57
is important to remember that the elected president trace around
00:29:03
all bold in in those chat to chase c. e. o.
00:29:08
because stuff and you the main base have a responsibility to be compliant with
00:29:16
organisational food issue me gavin ends and ethical to speak to this
00:29:22
the elected take a board member is on any individual capacity you
00:29:27
know some capacity diet or an accountable for amy translations
00:29:34
not many in the last twelve months of them take a
00:29:36
president's term of office with the focus on the election
00:29:41
the current president a rematch has a smooth ride the finish line
00:29:48
backs it seems that we're twenty eight c. even my
00:29:51
presidential final to him that was not the case
00:29:56
it as an organisation has brian at the last genius
00:30:01
which significantly more members as though i just off
00:30:05
compliment with offices located in five different countries
00:30:10
and we would like to thank and acknowledge the leadership of martin said 'cause that because c. e. o.
00:30:16
over the last sixteen years in comp should be using towards
00:30:20
this price and a solid foundation of our association
00:30:26
martin's can that's men's to travel around the world to
00:30:29
meet with members splitting the good vision and mission
00:30:33
has nice day for that he owed them stories and passed
00:30:37
away in many respects for this we thank him
00:30:42
that as our association has we're in constant change
00:30:46
and disruption as far as the technological revolution
00:30:50
combined with political and environmental instability it's forced
00:30:55
passes the boards to ask the question
00:30:59
way well we'd be in the next saying yeah it's a it's
00:31:03
vision and mission that we have for they can still appropriate
00:31:09
to this question on so from the example what was that was on doing x.
00:31:16
i haven't see or the right place into
00:31:19
activation implement the association vision and objectives
00:31:23
to this the entire cable would unanimously voted no he was not
00:31:30
at this junction we is the board well all
00:31:33
elected by you the man is representing you
00:31:38
and acting in your best interest had to just sighed as
00:31:43
to the base plate for wait for it can
00:31:48
this is not a decision that happened overnight it's made by any one individual
00:31:55
but rather than ask i'm us several concerns that
00:31:59
the ball would had over an extended period
00:32:03
this skills say true i did the c. e. o. thought organisation
00:32:07
of this size necessitates as strong understanding of financial management
00:32:12
controls and reporting to it be in place always for
00:32:17
us to continue on growth and from live
00:32:21
we need leadership that can implemented operational structure that is supported by proper
00:32:26
checks and balances while maintaining the ache of families down and thus
00:32:32
our business model and approach has to be reevaluated full featured wise
00:32:40
in considering the termination the c. e. o. contract a couple would stick legal counsel
00:32:47
regarding this matter change that that the dutch label no was
00:32:51
folded and the decision would not be made in haste
00:32:57
that understanding was that all board members had to
00:33:01
have the opportunity to review all relevant documentation
00:33:06
information and be an down to ask questions to ensure
00:33:11
that they as individuals would be well placed
00:33:15
to make a decision that would base represent the
00:33:18
constituents that pays a if you um members
00:33:23
this c. e. o. contract stipulated that it had to give twelve months notice
00:33:28
and in addition would be liable for another twelve months severance pay and a dash label
00:33:35
and made twenty eighteen at the board meeting in
00:33:38
frankfurt the board voted unanimous unanimous scene
00:33:42
but the bayes decision for future of eight can would
00:33:46
be on to consider an a different leadership approach
00:33:51
considerable thought was put into the off that and timing of this approach
00:33:56
with the intention that they would be a translation and then handed the period
00:34:03
oh well made plans that's unfortunately did not come to pass
00:34:10
in accordance with actually a bundle and the employment agreements in place
00:34:15
we agreed not company and there's an amicable manner as possible at
00:34:20
the options would have been far to damaging for again
00:34:25
based on that ass come up the discussion of the c. uh in the board offered
00:34:29
the position as engines see uh go to our chief value office and dana speeds
00:34:36
we owe our gratis seated in us for being brave enough at such short notice
00:34:41
and the most difficult time frame and circumstances to have agreed to stay in
00:34:48
dennis thank you and well done thus far off we were supposed to
00:35:00
i
00:35:02
but also at the we big thank you to the entire could team with a professional approach to
00:35:08
this difficult decision and ensuring that our association is
00:35:13
kept on always doing this change in leadership
00:35:18
with regards to the financial implications of this termination
00:35:22
the x. e. r. is mentally remuneration will be paid until the end of august twenty nine c.
00:35:29
is remuneration is they've all covered within both the twenty eighteen and
00:35:33
twenty nineteen pay well calculation that you have copies off
00:35:38
in september twenty nine c. b. will be liable to pay a lump sum severance pay contribution
00:35:45
and the provision has been made and it will also be a liability in the twenty eighteen balance sheets
00:35:52
in line with industry norms and standards it is day
00:35:56
for being decided that future should see those
00:35:59
should not be employed on a permanent basis but rather on the term contracts that is renewable
00:36:06
future third the to the initial communications saying to members
00:36:10
on the pro season procedure to be followed
00:36:14
with the appointment of the new c. e. o. or an independent staffing agency has been appointed
00:36:21
applications can be set message until the fifteenth january twenty nine c.
00:36:27
after which old listing will comments evaluation and interviews
00:36:32
and it's anticipated that the commencement date for the new c.
00:36:35
of for a yeah we'll be in april twenty nineteen
00:36:40
and that they are we have cancer and that to me is that a couple would have
00:36:43
had to deal with is the mass of them basements into the new c. r. m.
00:36:48
it was and is most definitely something that was needed as
00:36:53
the because systems that become outdated and come to some
00:36:57
based on the information available to us it was understood
00:37:01
that due diligence and competitive pricing was applied
00:37:05
in line with members expectations often will value and
00:37:09
benefits and that that healthy financial was uh
00:37:12
making it says decision to in based on this project was approved by the example what
00:37:19
x. unfortunately this considerable in basements as falls uh or
00:37:24
increased way about what was originally agreed and has had
00:37:29
an impact on our bottom line as the as
00:37:32
to contain and keep control the financial matters the
00:37:35
twenty eighteen badgered was contained as far possible
00:37:39
not simply going in new or additional c. uh immediately
00:37:43
has also a lot some flexibility for my finances
00:37:48
in addition to it has also allowed us to get a basic
00:37:52
understanding of the structure improvements and skills states needed going forward
00:37:59
with the combination of the twenty nineteen bit budget
00:38:03
extreme caution was exercise and a conservative approach
00:38:09
it is the boards approach that for the next two years we
00:38:12
will have to question expenditure and create new revenue streams
00:38:16
to balance our finances and once again grow um as a as
00:38:21
considering the financial posterity nation is greater conservation goals i had to be given to the
00:38:26
opportunity of grain that it can be in those with addition of association membership
00:38:32
i take hated station has been included in the conference program
00:38:36
to an hour for the the main the engagements
00:38:40
feedback and suggestions to be considered a market so concern is not anyhow
00:38:45
this membership dynamic impact on it that culture of family in shaving
00:38:50
but also how would be able to service and financially of
00:38:54
forward this option going forward to meet everyone's expectations
00:39:00
i welcome recommendations as does a couple what suggestions and guidance
00:39:06
and but that's something cannot be it know what we don't want to ignore the association maybe that's it
00:39:12
that you want to wait for which the fountain operates associations with a naked man
00:39:20
as the women it would be remiss of me not said i'm rock disappointed me any have these
00:39:26
or just to be good looking man else running for the press the dean's opposition that's yeah
00:39:31
d. which is not what should be that in
00:39:34
the future we will see mall female candidates
00:39:40
as well as culture really tight there's candidates
00:39:44
let's think themselves full weight for consideration
00:39:55
sadly the reality is that in today's die
00:39:58
that s. world sexual inequality still exists
00:40:03
and the stigma that one that are not capable of say some jobs or careers is still they
00:40:09
access to education and equal pay for girls and women is an on going back so
00:40:16
but out real examples and champions in all different spears
00:40:20
is this i see this will not change
00:40:24
with the approval of the board we will not be awarding them which is just to award this year
00:40:30
during the president's choice plenary station on monday they will be an
00:40:34
awards ceremony after the presentation acknowledging
00:40:38
sane inspirational like a woman
00:40:41
these were men i've been identified either within the regions all sectors
00:40:47
for having given back and show and the shoe a passion to ah industry
00:40:54
right away nice and lobbying of the this is the things industry
00:40:57
contribution to the world economy has come a long way
00:41:02
we've been talking about knowledge shaming make it see and use the ice the analogy
00:41:09
oops we need to be move focus on
00:41:11
strategic last thoughts conferences meetings and events
00:41:15
that's underlined the subject matches that is so crucial to ask oh global warming
00:41:23
climate change longer catch phrases that uh sixty to bandage
00:41:28
around but the number of hurricanes earthquakes flights fires
00:41:35
the ritual jesus creating famine and drought only of who could argue
00:41:40
that we are not in a critical time in our history
00:41:45
what if we as it can mean does motivated to ah gotten ends and high
00:41:49
at times just support meetings that we deal that finding solutions to these problems
00:41:56
all seamus indications that we can become the list
00:42:00
to change that is essential to hassle
00:42:04
my fangs and completed gratitude to you i can main those
00:42:10
for allowing me now this opportunity and my
00:42:14
knife to be that it appraised and
00:42:18
never did i ever imagined it would be possible with that i would be capable
00:42:23
i can assure you that it's the ads tasted and humbled me along the way
00:42:29
any and then she but intellectually if the key and
00:42:34
proficiency are however honestly say that with god's grace
00:42:40
i gave my based and then i think it yeah and the new
00:42:43
leadership with the presidents well only data base and stronger going forward
00:42:49
no i appreciate you for the support of my fellow a
00:42:53
couple would mean there is an entire it seem
00:42:57
to arbitration back and sadly sits down this year on jack cold enough
00:43:02
for being brave enough to take on a wine lyrics anastasia right
00:43:07
and then excelling in the job and supports needed at this the difficult time
00:43:13
an ancient site an out and out on a wispy that my side
00:43:17
and suppose it being every step of the way and that's jane
00:43:21
you are a great need an i. frames and you get the based on us
00:43:26
see having question much left now and piece of standard of and
00:43:31
for believing that ah you could do it in the first place and johnson this
00:43:38
to the conference can didn't seem back home for the understanding it's olds
00:43:43
that when i was not a better way for a good business and they carried that uh it's
00:43:48
tonight voice i just say she to my husband michael there's joins me this
00:43:53
year i'm not sure if it's only for the call it anyway
00:43:57
thank you michael for listening to all nice stories nine
00:44:00
no reins and mike challenges you've been it rates
00:44:04
which always offering f. h. and and and national perspective because you've got their interest in our business
00:44:11
and you come at it from a completely different angle and i and i thank you
00:44:17
to the next take up residence you will have my full support
00:44:21
and can can and can count on my continued commitment
00:44:25
and still shaving of fraser with various like you to say thank you to with you
00:44:30
i was indeed it with the small if it as a
00:44:33
token of my appreciation for this opportunity and j. d.
00:44:38
and i am not a band i didn't put anything i do you see it's
00:44:43
i haven't i thought it gets enough we could invites use south african
00:44:47
art it's just an an a and and they could do bang
00:44:51
to join us at the conference and to perform two
00:44:54
songs written and produced by south african artists
00:44:58
the first song as than mango groove in the title is facials star
00:45:03
because i believe that all like a frames us visual styles
00:45:09
and the second is finally rent cycles something inside so strong
00:45:13
because that action and commitments that it can they must have association
00:45:18
meetings is an hour and i thank you and enjoy
00:47:04
oh oh
00:47:57
ah
00:48:41
oh no
00:48:48
huh
00:48:54
ah hey whoa
00:48:57
ah
00:49:10
then ah mass
00:50:01
ooh
00:50:17
ah
00:50:19
ah
00:50:22
and
00:50:24
ah
00:50:35
damn
00:50:44
ooh
00:51:16
yeah
00:51:33
ah
00:51:42
oh
00:52:03
oh no no no
00:52:26
yeah
00:52:38
huh
00:53:24
new
00:56:40
to some of these give them or product last just a no no
00:56:54
okay i could at least try to get that back up okay or
00:57:01
well thank you president you know that feeling that you think you have everything
00:57:07
under control and then suddenly something unexpected happens you rely civil has changed
00:57:17
this was my feeling when i received a call from week aboard the weekend before you know some
00:57:22
was made to all you cast off that martin would no longer be r. c. e. o.
00:57:29
having run our organisation and you get team successfully for sixteen years
00:57:34
martin had taken you go to the next level and i think we
00:57:37
owe him a big round of applause and a huge thank you
00:57:51
oh
00:57:54
disruption uncertainty search for stability guidance and leadership have
00:57:58
been the buzzwords in the past five now
00:58:02
it sounds a bit like the state of the world we're living in at the moment but you get
00:58:06
team is very professional and with support of the board will be moving forward in in strong position
00:58:13
things can change rapidly one day a scythe behind stage pressing the button to move a presentation to the
00:58:20
next slide and the next day i'm addressing the journalists only more or less in terms you go
00:58:34
when i started a new role was interim seal a member mentioned to me that i have some big shoes to fill
00:58:41
i'm wearing my own shoes and they are different from martin's
00:58:45
they look not necessarily better or more elegant they have a different
00:58:50
style aim of the board is by march twenty nineteen
00:58:54
but we found the right person to become our new c. o. who will provide
00:58:58
a different leadership style as we take our association in a new direction
00:59:04
ladies and gentleman you get products the next item on our agenda is for me to
00:59:08
give you an update on the situation to shear and our plans for twenty nineteen
00:59:15
be sure has seen some major advances in a strategy to get closer to our association friends
00:59:21
at the town hall meeting scheduled for this coming tuesday you'll have to
00:59:26
channels to learn more about the plans and share your thoughts
00:59:32
be sure also marks the launch of our senior them and that might make a portal section of the website
00:59:38
investment in this year um has resulted into solar system ready for growth into the future
00:59:45
members may not immediately be able to notice a big difference but we're convinced that
00:59:50
the changes we've put in motion will enable us to really personalise offerings
00:59:55
not just two different types of members but to start off with different interests
01:00:00
and responsibilities within each member company or organisation
01:00:05
we're still in to provide as much face to face supports as we can of course but there's
01:00:10
a numbers continue to grow the old ways of delivering the service will simply become impossible
01:00:19
we just published are fifty five your statistics reports
01:00:22
in modern history of international association meetings
01:00:26
as a follow an an update to our fairy successful fifty years report published five years ago
01:00:33
it contains a hundred pages of fifty five your data
01:00:37
background stories and resources and it includes stories
01:00:40
on the legacy of international association meetings like the
01:00:44
incredible impact restart itself last year's plant winners
01:00:49
if you did not have a chance to look at it please make sure to
01:00:53
download it from the ca website as it contains a wealth of information
01:00:59
the day to day distance of the association is continuing very much in line with current plans
01:01:05
we anticipate will recruit over a hundred new members by the end of the year
01:01:10
and after resignations and on payments was you small growth of
01:01:14
members bringing total membership up to one thousand seventy members
01:01:20
attendance at our events has been steady and we have reached
01:01:24
a record number of association relation partners fish here
01:01:28
we also welcome our new business partner simple few there
01:01:32
there are a wide champion within our business partnerships
01:01:36
a program and have launched here are why support at
01:01:39
this congress yesterday at the pieces exchange session
01:01:44
we also welcome our ferry for spanish legal language generation fee x. paul
01:01:49
was invested in the translation of the main part of lucas websites
01:01:53
and publications to encourage education and outreach in the region
01:01:58
this is an exciting move for us and we hope to extend the services to other languages in the future
01:02:07
as you will see our business partners eventually got
01:02:10
media imax re trevor exhibitions and simple
01:02:14
view again play a vital role in delivering successful events such as this congress
01:02:22
overall we believe which if the bottom line target for the year which is close
01:02:26
to the projected deficits of one thousand one hundred thirty eight thousand euros
01:02:33
for twenty nine team the most important points are as follows
01:02:43
the board is proposing a one point seven percent increase to both
01:02:47
engines a membership fees equal to dutch inflation in twenty eighteen
01:02:52
this policy of increasing fees has been in place for many
01:02:55
years and he's he component of because financial stability
01:03:01
increase raises engines fees by thirty three euros
01:03:06
and membership fees by fifty one euros
01:03:10
to remind you about a policy decision last year one percent of membership fees
01:03:15
each year will be paid by you came to the education fund
01:03:19
to support young professionals education at our student scholarship programs at this congress
01:03:28
in twenty nineteen you guys anticipating extra costs due to the
01:03:32
unanimous decision of the u. k. board to change
01:03:35
leadership and you to the commitments made in twenty eighteen to invest in a new c. r. m. system
01:03:43
with a solid financial reserve of over one million peak aboard is convinced that the
01:03:49
organisation prepared a projected deficit of almost three
01:03:53
hundred and fifty four thousand euros
01:03:57
the twenty nineteen budget show savings on most watched lines but the board assures that
01:04:03
these changes will not have any impact on the delivery of member benefits
01:04:09
ego will continue to invest in building relations with association
01:04:12
executives also at events like the the congress
01:04:17
plans are on the way to improve the knowledge how on our website and we're investing
01:04:22
in big data technology to provide more information
01:04:25
of associations are if bees fortier events
01:04:30
because committed to investing in the many exciting events coming up in twenty nineteen so just you got
01:04:36
congress in houston association expert seminary frankfurt and association
01:04:41
meetings program taking place this year in durban
01:04:45
the registration fees for that you care congress and association expert salmon or
01:04:50
we only increased to a maximum of about five percent
01:04:55
the projected deficit will be covering mainly from reserves sorry will
01:05:00
be covered me from reserves rather than increasing membership fees
01:05:06
the anticipated level of researchers at the end of twenty nineteen will be
01:05:11
around six hundred thousand euros and with the steady growth of membership
01:05:16
global partnerships and participation of members at u. k. events that you could board
01:05:22
is convinced that the reserves will be built up to a healthy level
01:05:28
more financial information about these plans is included with the general assembly papers
01:05:33
and we'll be happy to share more faults with any members who would like to know more
01:05:40
but the president may i ask you to join on stage again
01:05:49
don't run with those five use take your time
01:06:23
sorry just getting those votes from pat's
01:06:29
okay
01:06:31
we will not continue with the voting
01:06:34
the votes are on the following items minutes off the fifty six channel seven
01:06:39
twenty seventeen financial results and the twenty nineteen and actions
01:06:43
a membership fees and the budget for twenty nineteen
01:06:49
the first item is required to formally record this
01:06:52
general assemblies acceptance of the picture of accuracy
01:06:56
of the last general assembly all decisions from those meetings have already been put into action
01:07:03
the twenty seventeen financial results also need to be formally approved
01:07:08
useful part of last year's annual report which has been averted by price waterhouse coopers
01:07:14
and both the figures and accompanying presidential report an
01:07:17
explanation has been formally certified as actually it's
01:07:22
the full and your reports is included in the general assembly papers posed
01:07:27
in the mute might make a section on that you can websites
01:07:31
the twenty nineteen and actions a membership fees and next year's budget which are
01:07:36
formally presented by the board of directors all need to be approved
01:07:40
by this general assembly for you got to be able to legally conduct its business in the forthcoming here
01:07:47
may i
01:07:49
may i have a nominate or uh for the following items that are listed above
01:07:57
oh no not on a uh may i have a second uh please state your name great
01:08:05
thank you
01:08:12
so then we move all that makes it easy this time right and it's not time for
01:08:20
important announcements and that's to reveal the house
01:08:24
destination for on twenty twenty one countries
01:08:28
this was as many of you know to fit in front
01:08:31
of the example would and speed for the the conference
01:08:35
it was really a tough competition and the beds with excellence that was submitted
01:08:39
i'd eastern nations around the globe submit to top quality that is that we can sit it out who
01:08:45
would meetings that last year's congress and also the fall and makes an frank there's in may
01:08:51
and finally we believed within me a excellent special just to
01:08:55
candidates all of the impressing to to the bold yesterday
01:09:00
ladies and gentlemen the candidates are athens
01:09:03
from greece entered indians from columbia
01:09:07
and ross to down from the meat the lens please give our candidates warm round
01:09:21
and i'm pleased to shave with you and advice advise you that the trains between
01:09:26
t. one ticket kong race will be higher stage like that and i yeah
01:09:49
we now have a and not extremely place since g. t. o. recognising the
01:09:54
companies and organisations that have been and it can membership for train c.
01:09:58
thirty and forty use janus can you explain how this will be done on stage with the main does please
01:10:05
thank you madam presence i'm gonna read out the members from each category in
01:10:11
certain night like representatives from those organisations that are you to be
01:10:16
to come or on stage for a group photo to
01:10:19
join precedence files i'm reading out the names
01:10:25
the following companies and organisations have been the members have
01:10:29
been membership of you care for twenty years
01:10:34
congress corporation greater montreal convention and tourism will bureau
01:10:39
lot fee up to worse meet puerto
01:10:41
rico mess with high schools helsinki expo in the convention centre from our congress centre
01:10:48
rather some montevideo victoria plaza hotel c. to room service restrict
01:10:54
stimulus target conferences procure convention and visitors bureau please can
01:10:59
you show your appreciation for your long term collect
01:11:15
please join also stated
01:11:25
for
01:12:10
five members have reached a thirty year more ah and they are also
01:12:14
invited to come on stage i'm home come convention and exhibition centre
01:12:20
i c. s. international congress centre stuttgart lisp on congress and so
01:12:25
mobile you you phone the cool wooden i guess
01:12:32
pacific or your problem ah congratulations please show you appreciate
01:12:47
or
01:12:50
ah
01:13:30
but then five members have reached the forty year more ah and they are
01:13:35
but i don't see the younger carter convention centre keogh to
01:13:39
international conference centre message need exhibition in congress centre
01:13:44
but it can get the part movie button and some of our centre congratulations
01:14:49
thank you there will be a reception immediately following the general assembly for all members were for
01:14:54
each one of these anniversary milestones along with the whole you cup board of directors
01:15:00
now it's time to report the results of the votes on general assembly matters
01:15:07
thank you dean it's the minutes of the general the same before twenty seventeen
01:15:11
and how and works dictates ninety one c. interfaces and faith that
01:15:16
the annual report for twenty seventeen eighty nine point five
01:15:21
scenes of the main dissipated in faith that
01:15:24
the prepares agency for twenty nineteen eighty one points
01:15:28
it and things of that name dissipated yes
01:15:31
replies main dish for twenty nineteen sixty five point one syncopated yes
01:15:37
and the place badge between c. nineteen seventy nine point three
01:15:42
the thing to don members voted yes so all there is
01:15:45
a proposals have been approved and if you were interested
01:15:48
in the figure is you can see it soon afterwards
01:15:51
archive and then started to whisper constant less information
01:15:57
and now it's time to announce the and diction and appointments to the example which
01:16:03
and if we can just look fiercely at i think the slides geographical
01:16:08
representation for africa is in each
01:16:12
a high yeah congratulations initially
01:16:23
oh
01:16:25
i think i'm going to miss channelled uh round his arms just g. rice i have got them in the right order
01:16:31
destination marketing sake that the new car ha is i mean cruel fate
01:16:47
and gentlemen we do have a bit of a challenge with with
01:16:50
being you and sixty candidates the awful candidates and two positions
01:16:56
but do you see the evaluating being extremely close we've gotten wants high
01:17:01
um i think we would like to just take this'll freak would we
01:17:04
might need to do re evaluating to the vein use it yet
01:17:08
didn't have a chance to discuss that with that but i think it's
01:17:11
cheap place people have to have a be effect for backed category
01:17:16
sorry to the there and candidates that state for that but i think that would be anything and appropriate
01:17:25
okay
01:17:29
and this planes to we say goodbye to some of the wood maimed is that a nasty thing down
01:17:36
i would like to fall amanda quite sensual thing and on technology now
01:17:41
to safety well and thank you to tame and to receive a small gift of appreciation
01:17:46
for the contribution to you and asked as the board and to hold it yeah and
01:17:52
then on monday when he's come up and see the small taken a cop initiation
01:18:11
oh
01:18:38
and staying one at that place in here we have to send the sacred ninety is off rained on all
01:18:43
they're not on it but only because you know some noble would use not announce okay anybody else
01:18:48
you know i know i told me that he and when to physically have from two thousand and one was on the board
01:18:54
since two thousand line he missed when you and dana came back to the unique to the presidents of the commitments
01:19:01
and and the passion that you shine in the leadership and the fringe if it can
01:19:05
not any in the latin american region but you would make a distinction meanness
01:19:09
uh and on behalf of the main base and the ball would we would like to say thank you very
01:19:14
much to you in your contribution if you could please come and receive a small take our share
01:19:48
oh
01:19:59
well we're waiting for results of the presidential elections i like to share a few
01:20:05
thoughts about this year's compress and what we have lined up for you
01:20:09
firstly i'm thrilled to and dissipate this year's lineup of twenty three outside the
01:20:15
industry expert speakers fifteen meetings industry experts
01:20:19
as was seven experience moderators
01:20:22
we'll make sure to get you up to speed with all the topics featured in our program
01:20:28
we would also like to welcome over forty association exactly to
01:20:32
use an eighteen students joining our event here in dubai
01:20:36
i would recommend to to download the you can meetings have to
01:20:40
view the program as they won't be printed final programs available
01:20:45
you can schedule appointments with speakers experts you go regional directors
01:20:51
you go researchers and other participants through this happens well
01:20:56
think of it as your key to the congress
01:20:59
this year over one thousand one hundred and fifty
01:21:03
delegates from eighty countries are tending this congress
01:21:07
this is a record number in terms of delegates attending the congress outside of europe
01:21:20
it's time now for some housekeeping rules before we announced the new you get precedence
01:21:27
joint online conversation using artificial community hash track hash technical world
01:21:33
please where your batch at all congress activities including the social events
01:21:39
then the dress coat during all sessions as well as tonight's welcome reception is smart casual
01:21:47
the dress code for the monday kept night it's casual but the choose
01:21:51
a farewell dinner is themes or a be a night stars
01:21:58
at the local so in the coffee break area you can buy low outfits for this dinner
01:22:03
which are of course free to let us a lot of the creative juices flow
01:22:07
who knows you may even be winning the dress to impress awards
01:22:12
for all you think evening events coach transfers between the official
01:22:16
hotels and it then use will be your range
01:22:19
please do not me is the transfer to our farewell dinner on tuesday evening
01:22:25
the venue is in the middle of the desert
01:22:29
but well for those of you arriving late we will be happy to share the g. p. s. coordinates
01:22:37
if you're not staying as an official hope telling you want to take advantage of the transfers
01:22:42
you'll need to make your own way to dubai world trade centre meeting points i think you should cut
01:22:50
thank you dennis and now it's time to announce the results of the cake yeah presidential election
01:22:56
i haven't i and so on but i have to gave me and i just want to once again
01:23:00
congratulate each of our candidates was standing in putting themselves
01:23:04
all age just save as the name is
01:23:08
ladies and gentlemen then you get praise the dance is james we
01:23:52
hi
01:24:06
different instrument
01:24:09
to funk or actual age chang it's fine drink for i think and it's and thank thank
01:24:15
yeah i have a space official duty and i'm having the biggest cost whine that what if you
01:24:21
jane on the same it's not clients and and matches remind kind of various remained is to join us

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Conference program

Opening ceremony
11 Nov. 2018 · 1:03 p.m.
ICCA General Assembly
11 Nov. 2018 · 4:41 p.m.
Best Marketing Award
13 Nov. 2018 · 9:08 a.m.
The Copenhagen Denmark Lecture
David Meade, Broadcaster and Speaker, David Meade LTD
14 Nov. 2018 · 9:11 a.m.
Closing Session
14 Nov. 2018 · 12:07 p.m.

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