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this is
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just getting started thank you for that okay well i'm i'm not sure if it is it's questionnaire reflection but
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i'm thinking it's it there and the whole idea is based on the fact that
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we want to communicate with with with that with the application of the two
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or with me over the people behind it exactly so if you wanna coming into the people behind it you could think of to
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get to where we could address people with a bunch of where it's billions of people yeah simple into it that way
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but there we we might be going one step further thinking that this is no longer
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and medium so it's no longer a medium of communication but the median target
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so the the application becomes like the target of our communications we wanna make it with is
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application so i it there could be some usage for this for instance i one had
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a reserve at a taxi or a a restaurant and
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and then uh this special smart agent automated
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agent knows my don't waste et cetera so i see it in terms of certain um
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uh applications but it doesn't mean every application should now be design and this way and
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i fear it becomes a snowman with no but this no i completely agree um
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i didn't it up the problem is squeezing this topic into a short talk
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uh because what i would actually prefer to talk about is what you're saying
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but it's that's even more matter because that's completely designer talk where we just
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nothing is concrete everything is part human beings how we interact and
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how we converse and it's very hard to show anything
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about that what i'm trying to say i i guess is that we need to think about human beings have conversations
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and the way this is also part copy writing this is also about content design on
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your website or you at how you word things how you talk to people
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um what we tend to do is that we make websites that are speeches like this one
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where we or we make law close all articles that of speeches we just communicating our point
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of view don't you can write a comment e. yeah but what's the comet up out
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with what should i can't we just discuss the topic can't we find ways
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to turn an article with comments into a conversation that evolves over time
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is that
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yeah yeah it's i everybody chalk talks about chad
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bought and conversational interfaces that's just one example
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it should but it does show was something about the user interface can be different it
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doesn't have to look the same as we've been doing for twenty thirty years
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yes
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sir or all questions are welcome
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or comment
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but
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i um i actually i'm just going back to the chat what topic
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uh i just because the there's clearance oh that's something which is
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already in use and uh from the numbers that are customer side
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um in you know there are a lot of uh um
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a life chat applications uh_huh and um most people also
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think they or always real people behind which is
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a lot of cases not the not too you know so a lot of those software work in a way that
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the the chat what will initiate indication and people are money
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touring or so it's smaller in the morning towering
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well monitoring parallel those conversations and just that thing where they
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need a that and it also all in um
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let's see some are healed that oh uh it looks like
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i was walking to chat what it's done before
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because the thing uh it switches and you feel if there is uh which i
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change of tone yes exactly and so from a user experience would you
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um we just say that is such a product if if companies do this
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or is it just the beginning which we need to find you
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and a good way on how to at this all automated all personally wreckage
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input if you're asking my opinion i think it's really put design right obviously
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is put design it it's something we need to learn a equally um
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when you do something the first time you don't do it very well and then hopefully you have a second time to do it better
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um they are it's starting to they're starting to become a lot of classic examples of this
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um one good distinction there i heard on a design for
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cost to ride this encore cause very good for cost
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are you into comics another very good one on the sort of topics um they were
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talking about that if you download and at that has an name maybe it
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so uh lex or or whatever i mean it is the name of the part
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is the name of that you expect that you're talking to an artificial entity
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that's fine that's not a problem you'd use it expectations and you know who you're talking to
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in this case we would you're talking to about i would
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consider having and i can that reflects the team
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maybe a couple of chat wear jackets with the people that actually
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on the shift at the moment so you're not talking to a person you're talking to two or three people
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and they and it talks about we and then when somebody comments that from the team actually
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it's maybe you have a different chat wobble that is the person to you're not trying to
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lie about what's going on here you can see very clearly or you or you have
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a team bob older just has a name and in some other clear indication
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that this is just automated in order to speed up the conversation
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but it's with a a good design is based on making it for real people and
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validating that it will work with real people before you know it out there
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that's good design i mean it's it's not good design just to come up with something random
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code out there and hope that people don't hated too much that's not good design and
00:07:16
is there no one question we haven't come with one question

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Conference program

Keynote
Jean-Baptiste Clion, Coordinator DevFest Switzerland
26 Nov. 2016 · 9:40 a.m.
197 views
How to convince organization to adopt a new technology
Daria Mühlethaler, Swisscom / Zürich, Switzerland
26 Nov. 2016 · 10:14 a.m.
116 views
Q&A - How to convince organization to adopt a new technology
Daria Mühlethaler, Swisscom / Zürich, Switzerland
26 Nov. 2016 · 10:38 a.m.
Animations for a better user experience
Lorica Claesson, Nordic Usability / Zürich, Switzerland
26 Nov. 2016 · 11:01 a.m.
121 views
Q&A - Animations for a better user experience
Lorica Claesson, Nordic Usability / Zürich, Switzerland
26 Nov. 2016 · 11:27 a.m.
Artificial Intelligence at Swisscom
Andreea Hossmann, Swisscom / Bern, Switzerland
26 Nov. 2016 · 1:01 p.m.
193 views
Q&A - Artificial Intelligence at Swisscom
Andreea Hossmann, Swisscom / Bern, Switzerland
26 Nov. 2016 · 1:29 p.m.
An introduction to TensorFlow
Mihaela Rosca, Google / London, England
26 Nov. 2016 · 2:01 p.m.
305 views
Q&A - An introduction to TensorFlow
Mihaela Rosca, Google
26 Nov. 2016 · 2:35 p.m.
Limbic system using Tensorflow
Gema Parreño Piqueras, Tetuan Valley / Madrid, Spain
26 Nov. 2016 · 3:31 p.m.
331 views
Q&A - Limbic system using Tensorflow
Gema Parreño Piqueras, Tetuan Valley / Madrid, Spain
26 Nov. 2016 · 4:04 p.m.
How Docker revolutionized the IT landscape
Vadim Bauer, 8gears AG / Zürich, Switzerland
26 Nov. 2016 · 4:32 p.m.
Closing Remarks
Jacques Supcik, Professeur, Filière Télécommunications, Institut iSIS, HEFr
26 Nov. 2016 · 5:11 p.m.
Rosie: clean use case framework
Jorge Barroso, Karumi / Madrid, Spain
27 Nov. 2016 · 10:05 a.m.
Q&A - Rosie: clean use case framework
Jorge Barroso, Karumi / Madrid, Spain
27 Nov. 2016 · 10:39 a.m.
The Firebase tier for your app
Matteo Bonifazi, Technogym / Cesena, Italy
27 Nov. 2016 · 10:49 a.m.
Q&A - The Firebase tier for your app
Matteo Bonifazi, Technogym / Cesena, Italy
27 Nov. 2016 · 11:32 a.m.
PERFMATTERS for Android
Hasan Hosgel, ImmobilienScout24 / Berlin, Germany
27 Nov. 2016 · 11:45 a.m.
Q&A - PERFMATTERS for Android
Hasan Hosgel, ImmobilienScout24 / Berlin, Germany
27 Nov. 2016 · 12:22 p.m.
Managing your online presence on Google Search
John Mueller, Google / Zürich, Switzerland
27 Nov. 2016 · 1:29 p.m.
Q&A - Managing your online presence on Google Search
John Mueller, Google / Zürich, Switzerland
27 Nov. 2016 · 2:02 p.m.
Design for Conversation
Henrik Vendelbo, The Digital Gap / Zurich, Switzerland
27 Nov. 2016 · 2:30 p.m.
Q&A - Design for Conversation
Henrik Vendelbo, The Digital Gap / Zurich, Switzerland
27 Nov. 2016 · 3:09 p.m.
Firebase with Angular 2 - the perfect match
Christoffer Noring, OVO Energy / London, England
27 Nov. 2016 · 4:05 p.m.
Q&A - Firebase with Angular 2 - the perfect match
Christoffer Noring, OVO Energy / London, England
27 Nov. 2016 · 4:33 p.m.
Wanna more fire? - Let's try polymerfire!
Sofiya Huts, JustAnswer / Lviv, Ukraine
27 Nov. 2016 · 5 p.m.
Q&A - Wanna more fire? - Let's try polymerfire!
Sofiya Huts, JustAnswer / Lviv, Ukraine
27 Nov. 2016 · 5:38 p.m.
Closing Remarks
Panel
27 Nov. 2016 · 5:44 p.m.

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