Embed code
this is
just getting started thank you for that okay well i'm i'm not sure if it is it's questionnaire reflection but
i'm thinking it's it there and the whole idea is based on the fact that
we want to communicate with with with that with the application of the two
or with me over the people behind it exactly so if you wanna coming into the people behind it you could think of to
get to where we could address people with a bunch of where it's billions of people yeah simple into it that way
but there we we might be going one step further thinking that this is no longer
and medium so it's no longer a medium of communication but the median target
so the the application becomes like the target of our communications we wanna make it with is
application so i it there could be some usage for this for instance i one had
a reserve at a taxi or a a restaurant and
and then uh this special smart agent automated
agent knows my don't waste et cetera so i see it in terms of certain um
uh applications but it doesn't mean every application should now be design and this way and
i fear it becomes a snowman with no but this no i completely agree um
i didn't it up the problem is squeezing this topic into a short talk
uh because what i would actually prefer to talk about is what you're saying
but it's that's even more matter because that's completely designer talk where we just
nothing is concrete everything is part human beings how we interact and
how we converse and it's very hard to show anything
about that what i'm trying to say i i guess is that we need to think about human beings have conversations
and the way this is also part copy writing this is also about content design on
your website or you at how you word things how you talk to people
um what we tend to do is that we make websites that are speeches like this one
where we or we make law close all articles that of speeches we just communicating our point
of view don't you can write a comment e. yeah but what's the comet up out
with what should i can't we just discuss the topic can't we find ways
to turn an article with comments into a conversation that evolves over time
is that
yeah yeah it's i everybody chalk talks about chad
bought and conversational interfaces that's just one example
it should but it does show was something about the user interface can be different it
doesn't have to look the same as we've been doing for twenty thirty years
sir or all questions are welcome
or comment
i um i actually i'm just going back to the chat what topic
uh i just because the there's clearance oh that's something which is
already in use and uh from the numbers that are customer side
um in you know there are a lot of uh um
a life chat applications uh_huh and um most people also
think they or always real people behind which is
a lot of cases not the not too you know so a lot of those software work in a way that
the the chat what will initiate indication and people are money
touring or so it's smaller in the morning towering
well monitoring parallel those conversations and just that thing where they
need a that and it also all in um
let's see some are healed that oh uh it looks like
i was walking to chat what it's done before
because the thing uh it switches and you feel if there is uh which i
change of tone yes exactly and so from a user experience would you
um we just say that is such a product if if companies do this
or is it just the beginning which we need to find you
and a good way on how to at this all automated all personally wreckage
input if you're asking my opinion i think it's really put design right obviously
is put design it it's something we need to learn a equally um
when you do something the first time you don't do it very well and then hopefully you have a second time to do it better
um they are it's starting to they're starting to become a lot of classic examples of this
um one good distinction there i heard on a design for
cost to ride this encore cause very good for cost
are you into comics another very good one on the sort of topics um they were
talking about that if you download and at that has an name maybe it
so uh lex or or whatever i mean it is the name of the part
is the name of that you expect that you're talking to an artificial entity
that's fine that's not a problem you'd use it expectations and you know who you're talking to
in this case we would you're talking to about i would
consider having and i can that reflects the team
maybe a couple of chat wear jackets with the people that actually
on the shift at the moment so you're not talking to a person you're talking to two or three people
and they and it talks about we and then when somebody comments that from the team actually
it's maybe you have a different chat wobble that is the person to you're not trying to
lie about what's going on here you can see very clearly or you or you have
a team bob older just has a name and in some other clear indication
that this is just automated in order to speed up the conversation
but it's with a a good design is based on making it for real people and
validating that it will work with real people before you know it out there
that's good design i mean it's it's not good design just to come up with something random
code out there and hope that people don't hated too much that's not good design and
is there no one question we haven't come with one question

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Conference program

Keynote
Jean-Baptiste Clion, Coordinator DevFest Switzerland
26 Nov. 2016 · 9:40 a.m.
How to convince organization to adopt a new technology
Daria Mühlethaler, Swisscom / Zürich, Switzerland
26 Nov. 2016 · 10:14 a.m.
Q&A - How to convince organization to adopt a new technology
Daria Mühlethaler, Swisscom / Zürich, Switzerland
26 Nov. 2016 · 10:38 a.m.
Animations for a better user experience
Lorica Claesson, Nordic Usability / Zürich, Switzerland
26 Nov. 2016 · 11:01 a.m.
Q&A - Animations for a better user experience
Lorica Claesson, Nordic Usability / Zürich, Switzerland
26 Nov. 2016 · 11:27 a.m.
Artificial Intelligence at Swisscom
Andreea Hossmann, Swisscom / Bern, Switzerland
26 Nov. 2016 · 1:01 p.m.
Q&A - Artificial Intelligence at Swisscom
Andreea Hossmann, Swisscom / Bern, Switzerland
26 Nov. 2016 · 1:29 p.m.
An introduction to TensorFlow
Mihaela Rosca, Google / London, England
26 Nov. 2016 · 2:01 p.m.
Q&A - An introduction to TensorFlow
Mihaela Rosca, Google
26 Nov. 2016 · 2:35 p.m.
Limbic system using Tensorflow
Gema Parreño Piqueras, Tetuan Valley / Madrid, Spain
26 Nov. 2016 · 3:31 p.m.
Q&A - Limbic system using Tensorflow
Gema Parreño Piqueras, Tetuan Valley / Madrid, Spain
26 Nov. 2016 · 4:04 p.m.
How Docker revolutionized the IT landscape
Vadim Bauer, 8gears AG / Zürich, Switzerland
26 Nov. 2016 · 4:32 p.m.
Closing Remarks
Jacques Supcik, Professeur, Filière Télécommunications, Institut iSIS, HEFr
26 Nov. 2016 · 5:11 p.m.
Rosie: clean use case framework
Jorge Barroso, Karumi / Madrid, Spain
27 Nov. 2016 · 10:05 a.m.
Q&A - Rosie: clean use case framework
Jorge Barroso, Karumi / Madrid, Spain
27 Nov. 2016 · 10:39 a.m.
The Firebase tier for your app
Matteo Bonifazi, Technogym / Cesena, Italy
27 Nov. 2016 · 10:49 a.m.
Q&A - The Firebase tier for your app
Matteo Bonifazi, Technogym / Cesena, Italy
27 Nov. 2016 · 11:32 a.m.
PERFMATTERS for Android
Hasan Hosgel, ImmobilienScout24 / Berlin, Germany
27 Nov. 2016 · 11:45 a.m.
Q&A - PERFMATTERS for Android
Hasan Hosgel, ImmobilienScout24 / Berlin, Germany
27 Nov. 2016 · 12:22 p.m.
Managing your online presence on Google Search
John Mueller, Google / Zürich, Switzerland
27 Nov. 2016 · 1:29 p.m.
Q&A - Managing your online presence on Google Search
John Mueller, Google / Zürich, Switzerland
27 Nov. 2016 · 2:02 p.m.
Design for Conversation
Henrik Vendelbo, The Digital Gap / Zurich, Switzerland
27 Nov. 2016 · 2:30 p.m.
Q&A - Design for Conversation
Henrik Vendelbo, The Digital Gap / Zurich, Switzerland
27 Nov. 2016 · 3:09 p.m.
Firebase with Angular 2 - the perfect match
Christoffer Noring, OVO Energy / London, England
27 Nov. 2016 · 4:05 p.m.
Q&A - Firebase with Angular 2 - the perfect match
Christoffer Noring, OVO Energy / London, England
27 Nov. 2016 · 4:33 p.m.
Wanna more fire? - Let's try polymerfire!
Sofiya Huts, JustAnswer / Lviv, Ukraine
27 Nov. 2016 · 5 p.m.
Q&A - Wanna more fire? - Let's try polymerfire!
Sofiya Huts, JustAnswer / Lviv, Ukraine
27 Nov. 2016 · 5:38 p.m.
Closing Remarks
Panel
27 Nov. 2016 · 5:44 p.m.

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